Amiel Nicole Ferrer

AMIEL NICOLE C. FERRER Phase 2 Block 44 Lot 16 Southville 3 Brgy. Poblacion, Muntinlupa City Mobile: - Email:- Objectives: Experienced Web Developer and Technical Support Associate seeking opportunity to bring knowledge of programming, design, media and customer service to enable me to use my strong organizational skills. Work Experience: July 2016 – November 2017 Technical Support Associate Convergys Philippines Inc. AT&T Uverse Duties & Responsibilities:    Providing resolution to customer’s internet, cable and phone issues. Assisting them in some specific issues like setting up firewalls, internet security and email settings. Provide excellent and accurate customer service. Educational Background: TERTIARY 2014 – 2016 Associate’s Degree in Web Application Development AMA Computer Learning Center Brgy. Putatan, Muntinlupa City SECONDARY- Muntinlupa National High School – Annex Southville 3, Brgy. Poblacion, Muntinlupa City - General Pio Del Pilar National High School Osias, Makati City, Metro Manila Personal Information: I am a Filipino citizen and one of the Jehovah's witnesses, born on February 9, 1998, single and can speak fluently English and Tagalog. Character Reference: Reynante Cubero Team Manager Marian Jean De Guzman Transition Advocate Kevin Gerald Marvilla Transition Advocate - - - I hereby certify that the above information is true and correct to the best of my knowledge and beliefs. Amiel Nicole C. Ferrer Applicant’s Signature