RESUME
Name: Allapitan Amelia Lourdes Ramos
Email:-Mobile number:-
Skype ID: ameliaallapitan
Telegram: Amelia Allapitan
FB Messenger: Amy Lou
Specialty:
Freelance Academic and Business Writing/ Researcher, Copywriter, Content Writer, Digital Marketing, Visual Content Marketing Designer, Writer/blogger, WordPress, Data Entry, Data Analyst, Web Research, Product Research, Product Listing, SMM, Canva, Customer Service
SKILLS:
Here's a brief overview of my skill set:
eCommerce Customer Support
EMAIL Support
Data Entry Specialist
Google Spreadsheet
Product Researcher
Product Lister
Trust Pilot reviews
dropshipping
I am well-versed in utilizing a range of tools to streamline tasks and enhance productivity:
eCommerce Platforms:
Shopify
LightSpeed
Customer Support Platforms:
Gorgias
Email Marketing Platform:
Klaviyo
Online Payments Platforms:
Mollie
Multisafepay
Shipping and Delivery Platform:
Montaportal
Language Translators:
Deepl
Google
Messaging App:
Microsoft Teams
Zendesk
Discord
Slack
Social media platform:
Facebook, Instagram, LinkedIn, Twitter, and Pinterest
Data Organizer and Analysis:
Microsoft Excel
Google Spreadsheet
Experience:
Technical Support: (Charter)
Teletech, Cainta, Rizal-
Key Responsibility: Technical support for broadband and WiFi connections
CSR, Email Support: (Sony)
Hinduja Global Solutions QC-
Key Responsibilities: Technical Support, Customer Service Representative, email support
Account Operations: (HireRight)
Teleperformance Pasig City-
Key Responsibility: Web Research and Verification Specialist
Customer Service Representative: Back Office Inc. (Tiger Direct USA),
Pasig City,
November-December 2015
Phone Banker:
Wells Fargo EGS, McKinley-
Key Responsibility: Phone Banker handling Financial, Retail, Consumer, and Online Cards Services
Freelance Academic Writer/Researcher:
Writerbay-
Content Writer/ Copywriter:
Aroono
2022
Data Entry Specialist/ Product Researcher:
Freelancer, Remote
2022-23
eCommerce-Customer Support:
Livehelfi/Noordcode-
EDUCATION:
Bachelor of Music
1976,
St. Paul University, Manila, PH
Certificate in Interior Design,
1990,
Philippine School of Interior Design
Spanish Intermediate level
2016,
Instituto Cervantes, Manila, PH
Virtual Assistant Certificate
2019
Virtual Assistant Bootcamp
Guest Blogging Certificate
2019
Smart Blogger
Visual Content Marketing Design
2019
Pamela Wilson
Academic and Business Writing
2022
BerkeleyX ColWri2.2x
Data Analyst
2023
Career Foundry
