Amelia Joanne Bacoto

AMELIA JOANNE I am an experienced customer services representative . Aside from providing great customer service I have experience in property management and Cold calling. I believe that if you can earn the trust of your clients with five-star service, you might just secure their loyalty too. Customer service SKILLS Customer Service Communications Email Support Call Handling Admin Task Sorting TOOLS Slack Canva AppFolio Podio Ring Central Google Workspace Microsoft Outlook Property Management Cold Calling Educational History Aircraft Maintenance Technology Philiippine State College of Aeronatics Associate Graduate last 2021 Work Experience Customer Service / Reservations Agent Delta Airlines Answer outbound calls Cancel/change Reservations Book their flight Guest Service Specialist Sonder Answer guests via Email, SMS and chat Coordinate with Housekeeping Check for early check in and Late Check out request Administrative Assistant Real Property Management Admin Tasks Coordinate with Vendors Send Move outs and/or delinquents Cold Calling Property Investors Group Inbound calls to prospect and turn them to leads