Amber Smith

Amber Smith

$16/hr
Customer Service Specialist
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
36 years old
Location:
Salina, Kansas, United States
Experience:
8 years
AMBER SMITH PERSONAL SUMMARY AREAS OF EXPERTISE Professional Learning Communities Discipline Procedures for Students Differentiated Instruction Multi-Tiered System of Support Effective Communication Developing Quality IEPs Clinical Educator Training Matrix of Services Simulated Society Training Leadership Strategies Common Core Standards Cultural Responsive School Leading for Social Change Behavior Intervention Strategies Differentiated Accountability Leading Communities of Practice Instructional Methodology Emotional and Behavior Disability CAREER STATEMENT "I feel that my greatest strengths are firstly my strong commitment to providing a professional service to all colleagues with whom I work. Secondly my skill at developing and maintaining a close working relationship with every student, something which in turn helps me to gain an in-depth understanding of their individual needs. Thirdly my real passion for the education industry as a whole, an obsession which allows me to spot trends and develop best practice processes.” Amber Smith A committed professional with years of experience at a leading institution dealing with people from various social and cultural backgrounds. Possessing excellent administrative, verbal communication and written skills along with constructive and effective teaching methods that promote a stimulating learning environment. Able to work in an any role and as part of a team and having the proven ability to successfully work to tight schedules and deadlines. Excellent organizational skills gained through all-round administrative experience, now looking for an opportunity for personal development and career progression with a reputable academic organization. WORK EXPERIENCE English First - Shanghai Senior English Teacher (Online – Adults) – Sept 2018 – Sept 2019 Responsible for developing a curriculum that focuses on the specific language use of the English Language for Chinese students. Closely working with other teachers and management staff to continuously improve the curriculum and provide an environment conducive to learning. Ensure the administrative and developmental needs of the teaching teams are met. Identify team and center needs, and devote in-center office hours to assisting in the leadership responsibilities. Responsible for oversite of staff and ensuring quality teaching is by critically assessing staff challenges and identifying effective instructional/behavioral solutions. • • • • • • • • • • • • • • • Lead team projects Maintain and oversee weekly digest for office Evaluate student progress and providing on-going guidance for improvement Support managers with administrative duties Give developmental feedback to teachers based on QA results Evaluate staff progress and providing continuous guidance for improvement Support managers with Quality Assurance (QA) of all center services Plan, organize and provide instruction in English that meets Chinese standards. Provide instruction consistently and coordinated with the company instructional program. Develop and deliver lesson plans that utilize a broad range of appropriate teaching techniques and strategies. Administer academic and language assessments for the purpose of evaluating student progress in language acquisition and for meeting academic learning targets. Provide a nurturing and supportive learning environment that encourages student responsibility and incorporates challenging instructional strategies. Adapt curriculum to meet individual or small group needs. Manage allotted learning time to maximize student achievement. Oversee assigned out-of-classroom activities as needed. KANSAS HOUSING RESOURCE CORPORATION COMPLIANCE OFFICER - APR 2016 – Feb 2018 LANGUAGES English PERSONAL SKILLS Problem Solving Team Player Energetic Enthusiasm Integrity Creative thinker Analytical Excellent Communicator Volunteer Work Teacher Ambassador Supported new teachers Delivered information sessions Completed supportive projects Addressed questions and concerns PERSONAL DETAILS 115 Baker Street Salina, Kansas 67401 Email:-- Responsible for continuously reviewing and updating policies and procedures so that they meet the compliance program requirements. Working closely with other departmental managers to make improvements to systems in order to correct any operational deficiencies. • • • • • • • • Directing compliance issues to appropriate departments for investigation and resolution. Monitoring continued program compliance for properties. Keeping all relevant administrative records up to date. Developing reports about property compliance. Developing and implementing a Compliance training plan. Reviewing and responding to inquiries from management agents. Ensuring processes and procedures are adequate to meet regulatory requirements. Creating programs that encourage staff to report impropriety without fear of retaliation. STARBUCKS BARISTA - MAY 2014 – Oct 2018 KEY SKILLS AND COMPETENCIES • • • • • • • • • • • • • • Providing guidance and feedback to help strengthen the skills and knowledge base. Able to contribute to the intellectual life and debate of an academic organization. Regularly self-evaluating to improve the institute's organization and structures. Promoting, developing and enforcing good management practice. Aware of all current Equality and Diversity legislation. Willing to take responsibility for the quality of teaching delivered. Experience in recruitment of staff including interviewing and induction. Knowledge of health and safety issues. Experience of staff development and performance management. Being aware of curriculum developments and industry developments. Ability to maintain high standards of achievement, behavior, and discipline. Making necessary changes to improve quality and maintain standards. Able to organize conferences and establish contacts with the wider academic community. Excellent time management skills to ensure targets are met and plans completed efficiently. ACADEMIC QUALIFICATIONS Grantham University Master of Science Business Administration - 2018 Grantham University Bachelor of Science Business Administration - 2015 Grantham University Associates of Arts Business Administration - 2014 Apostolic Academy Diploma - 2008 Licenses Texas Adjuster License In progress REFERENCES Andrea Cox - /-Friend / Former Co-worker Sarah Napolitano - /-Friend / Former Co-worker TJ Putz - /-Friend / Former boss Mariana Kinnard - /-Friend / Former Co-worker Megan Bergquist - /-Former Co-worker
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.