Amarachukwu Faith Ezeugo

I’m a dedicated, dynamic, and detail-oriented professional with expertise in customer support, virtual assistance, appointment setting, lead generation, STR and property management and telemarketing. I’m certified in Customer Relationship Management and Customer Experience, with a strong focus on customer retention.

Key Strengths

• Proven ability to adapt to diverse industries and deliver exceptional results.
• Excellent communication, problem-solving, and analytical skills.
• I’m proficient in MS Office tools, Google suite, social media, and digital marketing.
• I’m conversant with the use of various CRM tools like Hubspot, Trello, Clickup, Asana, Intercom;   Automation tools like Zapier;            Lead generation tools like Lemlist and Apollo.
• I am currently expanding skill set in Data Science and Cybersecurity
• I thrive in fast-paced environments, resolving complex challenges

About Me

I’m a personable Customer Service Professional consistently striving to meet and exceed performance targets. I satisfy customers with swift issue resolution and attention to details and unique service requirements. I communicate proactively and tend to be creative in solving problems.

I’m looking to leverage my expertise to drive success in innovative environments. Let's explore how my versatility can benefit your organization.