AMANDA STRICKLAN
2750 Vernon Rd, Prescott, KS 667679|- |-
Professional Summary
To acquire an entry level position as a Customer Service Representative, while acquiring more in-depth knowledge and experience in Customer Service Relations.
Education
McCluer High School - St. Louis Aug. 2012 – May 2016 (Diploma May 2016)
Skills
Great Customer Service / Customer Relations
Data Entry / Microsoft Office
Multitasking /Attention to Detail / Efficient
Strong Sales Marketing / Knowledge of Product
Technology Skills
Experience
Cashier, April 2018-June 2018
Wheeler’s Service Station
Handled gas and merchandise transactions.
Scheduled customer’s car repair appointments.
Assisted customers with any questions they had.
Data Entry Clerk , March 2018- June 2018
Wagner Portrait Group
Typed and inputted picture package information into an Image Match database.
Organized and sorted picture package information slips.
Composed Excel documents containing customer information for yearbook orders.
Customer Relations, July 2016- Nov 2017
Bass Pro Shops
Greeted customers with excellent customer service as they arrive.
Sold Bass Pro Shops credit cards and insurance protection plans.
Processed Bass Pro insurance claims for eligible items.
Handled transactions involving sporting goods.
Answered customers phone calls, and transferred them to their desired department.
Provided the customers with information on products and current upcoming events.
Used a database to look up receipts for returns and inputted customers information on their rewards accounts.
Returned and exchanged customers merchandise.
Salad/Food Bar Clerk, March 2016-June 2016
Schnucks Markets
Assisted customers with finding and retrieving items in deli and bakery departments.
Intook orders and preparation of customer food orders, over the phone and in-store.
Exercised food preparation and handling policies and procedures.
Customer Relations (Bagger), June 2014 – March 2016
Schnucks Markets
Assisted customers with finding merchandise, groceries, and in-store departments.
Retrieving of shopping carts/buggies.
Performed price verification checks as directed.
(References furnished upon request)
