Amanda Stacy

Amanda Stacy- HAYWARD CA 94541 - SUMMARY AGILE AND WELL-ORGANIZED INDIVIDUAL WITH WELL-ROUNDED PROFESSIONAL EXPERIENCE IN THE PRIVATE AND PUBLIC SECTORS. SKILLED AT DEALING WITH SENSITIVE SITUATIONS WITH ORGANIZATIONAL, TIME MANAGEMENT AND COMMUNICATION SKILLS. ENERGETIC AND OPTIMISTIC CUSTOMER SERVICE REPRESENTATIVE WITH OVER 6 YEARS OF PROFESSIONAL EXPERIENCE ASSISTING CUSTOMERS IN SOLVING COMPLEX ISSUES EDUCATION DELPHI COMMUNITY HIGH SCHOOL MAY 2007 APPLIED SCIENCE OF INDUSTRIAL TECHNOLOGY APPLIED SCIENCE NETWORK ADMIN EXPERIENCE GCQA  LAFAYETTE IN 47909 QUALITY TEAM LEAD 09/18-NO HEARTLAND AUTO/NHK SEATING µEVALUATED COMPONENTS AND FINAL PRODUCTS AGAINST QUALITY STANDARDS AND MANUFACTURING SPECIFICATIONS. µMONITORED PERFORMANCE AND GENERATED REPORTS DETAILING QUALITY OF PRODUCT AND DEFECT RATES. µPERFORMED VISUAL INSPECTIONS AND NON-DESTRUCTIVE TESTS WHERE APPROPRIATE. µSUPPORTED COMPANY LEADERS BY MANAGING BUDGETS, SCHEDULING APPOINTMENTS AND ORGANIZING ITINERARY. µCOMPLETED SPECIAL PROJECTS TO MEET AND EXCEED THE GOALS OF BOTH THE HUMAN RESOURCES DEPARTMENT AND THE OVERALL ORGANIZATION. µCOMPLETED FORMS, REPORTS, LOGS AND RECORDS TO ENSURE THAT ALL DOCUMENTATION FOR HUMAN RESOURCES WAS QUICKLY AND ACCURATELY HANDLED. MCDONALDS  CRAWFORDSVILLE IN 47933 SHIFT MANAGER 07/18-09/18 µTRAINED AND SUPERVISED STAFF MEMBERS. µPROVIDED INPUT FOR PERFORMANCE REVIEWS. µPROVIDED EXCELLENT CUSTOMER SERVICE. µRECORDED ACCURATE DAILY CASH RECORDS µFORECASTED SALES AND DELIVER BANK DEPOSITS. µHANDLED ALL CUSTOMER SERVICE COMPLAINTS, REFUNDS, AND QUESTIONS µ ASSURING MY CUSTOMERS WERE SATISFIED AND ENSURING THE DAILY SHIFT RAN SMOOTHLY. µCONDUCTED WEEKLY INVENTORY THEN PREPARED AND SENT WEEKLY COST ANALYSIS µ ALSO INCLUDING PAYROLL AND MAN HOURS TO ENSURE FINANCES ON ARE TRACK. FISHER’S 2.0  FLORA IN 46921 CO-OWNER/HEAD MANAGER 04/15-05/18 µCONDUCTED INVENTORIES OF BAR AND DRINK SUPPLIES µFOLLOWED ALL SAFETY REQUIREMENTS FOR ALCOHOL SERVICE µPOURED AND PREPARED MIXED DRINKS DAILY. µREDUCED HEALTH RISKS AND SAFETY HAZARDS BY PREPARING BEVERAGE PRODUCTS CONSISTENTLY WHILE: µCREATING CLEANING SCHEDULES, RESTOCKING ITEMS AND SANITIZING EQUIPMENT TO ADHERE TO HEALTH DEPARTMENT STANDARDS. µMAINTAINED NETWORK OF AVAILABLE RIDE SERVICES FOR INEBRIATED CUSTOMERS. µCLOSED OUT CASH REGISTER µRECRUITED, HIRED AND TRAINED STAFF ON BAR PRACTICES, CUSTOMER SERVICE STANDARDS AND PRODUCTIVITY STRATEGIES µHANDLED MONEY, BALANCED TILLS, PROCESSED CREDIT CARD PAYMENT BATCHES AND PREPARED BANK DEPOSITS. µKEPT INVENTORIES AND ORDERED NEEDS FOR LIQUOR, BEER, WINE AND BAR SUPPLIES. µKEPT FACILITY COMPLIANT WITH HEALTH CODES, SANITATION REQUIREMENTS AND LICENSE REGULATIONS. AEROTEK  LAFAYETTE IN 47909 QUALITY INSPECTOR 07/12-09/15 µEVALUATED COMPONENTS AND FINAL PRODUCTS AGAINST QUALITY STANDARDS AND MANUFACTURING SPECIFICATIONS. µMONITORED PERFORMANCE AND GENERATED REPORTS DETAILING QUALITY OF PRODUCT AND DEFECT RATES. µPERFORMED VISUAL INSPECTIONS AND NON-DESTRUCTIVE TESTS WHERE APPROPRIATE. µCOMPLETED PROJECTS TO MEET THE GOALS OF BOTH THE HUMAN RESOURCES DEPARTMENT AND THE OVERALL ORGANIZATION. µCOMPLETED FORMS, LOGS AND RECORDS FOR RECORD OF INSPECTION PERFECTLY IMPERFECT E-SCENTIALS HAYWARD CA 94541 OWNER/OPERATOR 06/19-NOW E-COMMERCE RETAIL PERFECTLY-IMPERFECT-ESCENTIALS.SHOPIFY.COM SKILLS µFAST-MOVING CONSUMER GOODS µFORECASTING µCUSTOMER SERVICE µINVENTORY MANAGEMENT µSUPPLY CHAIN MANAGEMENT µFOOD & BEVERAGE µCUSTOMER SATISFACTION µMANAGEMENT µOFFICE ADMIN µSales µQuality Assurance µMicrosoft Office µContinuous Improvement µQuality Management µQuality System µSupply Chain Management µProduct Rework µDaily Logs and Reports µWarehouse Operations