Amanda Quiroz

AMANDA QUIROZ-FEIGHT SKILLS OBJECTIVE Excellent customer service, transcription/captioning, and administrative abilities. Microsoft office, transcription software, phone systems. Project management. Editing and writing skills. Customer service or administrative work, including project management and editing and writing. EXPERIENCE Project Manager/In House Editor| Arden Marketing Enterprises| August 2018-Present Manage a team of 3 writers, their assignments, and due dates. Make sure they meet their deadlines. Edit the team of writer's assignments, along with any company documents that need proofread and edited. Part-time, freelance. quirozvirtual@g mail.com or quirozvirtual@zo ho.com - Virtual Receptionist| Bargmeyer Law| June 2018Present Answer calls as they come in and schedule appropriate appointment. Return calls and communicate through email with clients. Part-time around 5 hours a week. Freelance. Transcription/Captioning | Rev.com |April 2016May 2018 Transcribe meeting notes, conference calls, interviews, and training materials from audio and/or video. Sync transcribed material to video for the hard of hearing. Customer Service Rep | Alpha Connect | March 2017 –May 2017 Answered calls regarding accounts. Verified information, answered questions, explained billing, Gap Years These years were spent working for myself writing and editing while taking care of my children. attempted to save accounts, and canceled accounts. Security Guard| Securitas/T.E.A.M| October 2011Febuary 2013 Checked I.D’s, observe and report problems, crowd control, customer service, write reports on events, pat downs, bag checks. Aviation Maintenance Admin| U.S. Navy| August 2001-February 2007 Security, administrative, and customer service. EDUCATION High School Diploma|2001| Ironwood High School 2