Amanda Okenwa

Growing a solid clientele has a lot to do with customer satisfaction, which is achieved through empathetic customer support. My name is Amanda Okenwa an expert customer service representative who is skilled in growing clientele, managing complaints and feedback, customer satisfaction, etc. Kindly click on this cover photo to view some of my work samples. Thank you. My Services and Skills are Below Active Listening. Online Chat Support. Customer Care. Customer Engagement. Order tracking. Call Logging. Phone Support. Troubleshooting. Order Processing. Complaint Management. Email Support. Inbound Inquiry. Product Onboarding. E-commerce Support. Payment Processing. Customer Feedback Documentation. Team Management. Customer Relationship Management. Call Center Management. Customer Service. Kindly scroll to the next slides to see samples of my work. Assigning a Customer’s Ticket Creation Task To a Team Member via Trello Creating a Customer’s Ticket On Freshdesk Creating an Online Chat Support Welcome Message On Intercom Responding to a Customer’s Complaint via Email on HubSpot Logging a Customer’s Call/Complaint on HubSpot Creating a Customer’s Ticket On HubSpot Creating a Customer’s Ticket On HubSpot Assigning a Customer’s Ticket Creation Task To a Team Member via Trello Here are the CRM Tools I Use Google Workspace Intercom HubSpot Trello Slack Freshdesk Zendesk