Amanda Lane

AMANDA LANE 1374 Orchard Drive , Kelowna, Canada, V1Y 3V3- P R O F E S S I O N A L S U M M A RY Dependable employee establishes rapport and trust with clients. Helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. In search of full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. E M P L OY M E N T H I S T O R Y OCT, 2023 - PRESENT Program Supervisor, Green Tree Programs, Kelowna Collaborate with the HR department to develop and implement employee training programs that align with the company's goals and objectives. Implement and monitor program evaluation strategies to measure the effectiveness and impact of Green Tree Programs Identify and address any performance gaps in the team through coaching and development plans. Supervise and provide guidance to program staff to ensure the successful implementation of training programs and achievement of program goals. Provide ongoing support and guidance to program supervisors in managing their teams effectively. Monitor program budgets and expenses to ensure effective financial management of Green Tree Programs. JUN, 2022 - SEP, 2023 Specialized Care Giver/ Withdrawal Management, Axis Family Resources, Kelowna, BC • • • • • • • Assisted with daily living activities, running errands, and household chores. Cooked meals and assisted patients with eating tasks to support healthy nutrition. Monitored clients' overall health and well-being and noted significant changes. Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming. Provided compassionate and patient-focused care to cultivate well-being. Laundered items, changed sheets and made bed to keep patients' bedroom clean. Entrusted to handle confidential and sensitive situations in professional matter. Provide specialized care to individuals with specific needs and challenges, including physical disabilities, mental health issues, or behavioral concerns, ensuring their safety, well-being, and quality of life. OCT, 2022 - APR, 2023 Accounts Receivable Clerk, Burgess Plumbing Heating & Electrical, Williams Lake • Prepared and mailed invoices to customers, processed payments, and documented account updates. • Responded to inbound inquiries regarding accounts and payments. • Submitted cash and check deposits and generated cash receipts to record money received. • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy. • Reconciled accounts receivable ledger to verify payments and resolve variances. E D U C AT I O N MAY, 2022 - PRESENT Bachelor Of Arts: Sociology, Athabasca University, Athabasca, AB Continuing education in Bachelor of Arts in Sociology online university SKILLS Active Listening Medical Reminders Patient Toileting Dietary Needs Personal Care Assistance Social Interaction SKILLS Outdoor Activities Meal Assistance Complex Problem-Solving Child Behavior Modification Attentive to People