Amanda Hedwig Marangu

Name: Amanda Hedwig Marangu Professional Summary Proactive Virtual Assistant and entry-level Software Engineer with strong experience in administrative support, online tutoring, and freelance writing. Skilled in managing calendars, handling email communications, conducting research, and supporting executives remotely. Recently completed a Computer Science course, gaining foundational knowledge in programming, databases, and software development. Adept at using digital tools, problem-solving, and delivering high-quality results under minimal supervision. 📧 Upon Request | 📞 Upon Request | 🌍 Remote | Kenya 🎓 Graduate in Education English and Literature| Virtual Assistant | Research Support | Customer Service| Web Development| SPSS 🎓 Education Bachelor of Education Arts in English and Literature| Masinde Muliro University of Science and Technology. Graduation Year: 2019 Certificate in Computer Science, Harvard University (Online), 2024 Certificate I Virtual Assistance (Online). 💼 Experience Timely Grinders Online Tutor & Freelance Writer | 2019 – 2023 • Delivered online tutoring sessions in English and Literature. • Designed lesson plans tailored to student needs. • Produced engaging blog posts and articles for diverse audiences. • Tutored students, improving their strategic thinking and decision-making process, and driving their overall academic performance in various subjects. • Provided academic research in various subjects. Elite Freelancers (Editor)|- • Provided administrative support, including scheduling, email management, and customer communications on a third-party platform (EssayPro), which increased efficiency. • Reviewed and edited academic papers (essays, research papers, theses, dissertations) to ensure clarity, accuracy, and adherence to academic standards. • Checked grammar, spelling, punctuation, and syntax for correctness and readability. • Ensured compliance with citation styles (APA, MLA, Chicago, Harvard, etc.) and formatting guidelines. • Improved structure and flow of arguments, strengthening coherence and logical progression. • Fact-checked content and verified accuracy of references and sources. • Provided constructive feedback to writers to improve writing quality and academic rigor. • Ensured originality by reviewing for plagiarism and promoting proper paraphrasing and citation. • Managed client communications, increasing customer satisfaction scores and improving client retention. • Streamlined daily calendar and inbox management, reducing scheduling conflicts by 35% and improving executive time allocation for high-priority projects. • Handled multiple projects simultaneously, ensuring timely delivery under strict deadlines. • Handled high-volume inbox management, streamlining daily workflows. • Coordinated projects and tasks through platforms like Trello, Asana, and ClickUp, remotely helping clients stay aligned and reducing missed deadlines Organizer | Peace Ambassadors Kenya | 2016 – 2022 - Organized community forums and youth outreach events to promote peacebuilding. - Prepared reports and documented meetings. - Collaborated with community leaders and volunteers to implement campaigns. 🧰 Skills • Virtual Assistance Tools: Google Workspace, Microsoft Office Suite, Zoom, WhatsApp, Trello, Slack • Software Engineering Foundations: Python, Java, HTML, CSS, SQL (Entry Levell) • Other Skills: Fast & accurate typing, social media management, report writing, conflict resolution, research & analysis • Communication | Research | Conflict Resolution | Lesson Planning| Report Writing • Digital tools; Microsoft Word & Excel | Google Docs & Sheets | Gmail | Zoom • Investigative reporting & fact-checking • Editorial writing & content aggregation • Graphic Design • Remote team collaboration • Research & data analysis • Execute administrative tasks with a focus on accuracy and sophistication, enhancing overall operational efficiency. • Able to work independently and meet deadlines remotely 💡 Career Interests • Virtual Assistance • Software Engineering • Research & Data Analysis References Lena Falton Editor VOX Media Contact;-Eliud Shihonga CEO Timely Grinders Freelancers-Phone Contact Upon Request Elite Freelancers (Freelance Writers Company) Ken Odipo; CEO Contact;-Phone Contact Upon Request