Amanda Hanggoro

AMANDA AULIA HANGGORO Jakarta, ID | +1 - |-| www.linkedin.com/in/amanda-aulia EDUCATION NEW YORK UNIVERSITY, Leonard N. Stern School of Business​ Master of Business Administration, Tech MBA Program (Dean’s List, Beta Gamma Sigma Honor Society)​ BANDUNG INSTITUTE OF TECHNOLOGY, School of Business and Management​ Bachelor of Business Management in Finance (Cum Laude) New York, USA 2024 Bandung, ID 2020 EXPERIENCE RETURNKEY (Recommerce start-up tackling return and overstock inventory through secondary channels) Jakarta, ID Foundational Product Manager​ 2024 - present ●​ Lead the company's product roadmap and development of internal recommerce co-pilot and management system from enterprise resource planning and warehouse management system to point-of-sales integration with the CTO and VP of Data ●​ Streamlined enrichment system utilizing lexical analysis, semantic analysis, web scrapers, and LLMs for product recognition and categorization to inform better purchase, pricing, and allocation ●​ Build pricing experiment system to support scheduled markdowns, switchback, and A/B testing across product categories, color labels, and stores to optimize pricing and promotion strategy UNDP (United Nations lead agency helping countries achieve sustainable development goals) New York, USA Junior Digital Solutions and Monitoring and Evaluation Officer​ 2025 - present ●​ Research financial and environmental technology companies using digital monitoring and evaluation tools and mobile payments for unbanked people to support performance-based payments for ecosystem services Project Management Support Intern​ 2024 ●​ Developed a machine learning algorithm for a smart tag system to monitor nature footprints in 14 activation countries ●​ Digitalized monitoring and evaluation tools and train communities to improve grant-making performance in 36 countries KNOWTEX (Healthtech start-up converting ambient conversation into structured notes, coding, and orders) New York, USA Product Manager​ 2023 - 2024 ●​ Led product-led growth strategy, personalization, and system automation with AI engineers to increase customer base by 30% ●​ Spearheaded integration with Electronic Health Records (EHR) to automate end-to-end patient visit workflow using clinically specialized Generative AI, saving clinicians 2+ hours per day on admin work and achieving ⅘ NPS IBM (Tech company providing products and services to support businesses digital transformation) New York, USA MBA Product Manager​ 2023 ●​ Developed proof of concept for Generative AI summarization and Retrieval Augmented Generation using the IBM watsonx platform, cutting down 3 hours per day on stock research RUANGGURU (Edtech start-up providing comprehensive education solutions for K-12 & long-life learners) Jakarta, ID Associate Product Manager​ 2021 - 2023 ●​ Led the core gamification ecosystem end-to-end development with 14 engineers, 3 product designers, 3 game designers, 2 researchers, and 2 data analysts, increasing conversion-to-learn by 25% across K-12 and Long-Life Learner products ●​ Formulated personalized learning algorithms with 2 engineers and 2 data scientists to adapt question sets and recommend content based on users' learning comprehension, enhancing concept mastery by 20% ●​ Collaborated with international teams to strategize localization roadmap, boosting retention by 11% in Thailand and Vietnam FLIP (Fintech start-up providing fair financial solutions for interbank transfers & transactions) Jakarta, ID Junior Product Manager​ 2021 ●​ Streamlined Flip for Business onboarding and API integration for 300+ clients, converting active users by 18% ●​ Initiated international transfer product for business users with sales, business, and legal teams, raising revenue by 20% ●​ Drove the payment aggregator product launch and bank partnership with the CEO, generating an additional 16% in revenue STUDIO HIKARI (Photography business prodiving reusable disposable cameras & film development services) Bandung, ID Product & Strategy Manager​ 2018 - 2022 ●​ Achieving 6K+ transactions by strategizing the development of 20 different products, services, and collaborations ADDITIONAL INFORMATION ●​ ●​ ●​ Skills: SQL, Python, Figma, HubSpot, JIRA, Metabase, GitHub, IBM watsonx, Userflow, Webflow Awards: CHIEF Award 2021 at Ruangguru for human-centricity and entrepreneurship, Top 9 National Finalists of L'Oreal Brandstorm 2019, Top 25 Fellows of Paragon Innovation Fellowship (SDG 3: Good Health & Wellbeing) Freelance Work: Quality Assurance Tester under Tester Work and uTest working on projects ranging from commerce to wearables, Subject Matter Expert Trainer under Mercor working on projects for leading Artificial Intelligence labs