Amanda (Bilak) Formato
951 Harmony Ln, N. Huntingdon, PA 15642
Email:-Phone:-
Experience
Carnegie Mellon University, Pittsburgh, PA
Executive Assistant Tepper School of Business, Dean’s Office
●
●
●
●
●
Nov 2011-current
Sept 2015-current
Manage daily operations for the office of the Senior Associate Dean of Education
○
Calendar, Communications, Logistics, Data Analysis, Presentation Prep
○
Foster cooperation with faculty members in academic term planning
○
Define needs and develop process for faculty on-boarding program
○
Provide on-going support for course design, resource allocations, and other instructional needs
Collection Information, identify resources, and create management strategies for the variety of academic-related
projects the Associate Dean oversees
○
Streamline internal communications and project management
○
Introduce and implement tools to optimize administrative processes
Mentor, provide direction and act as resource to junior administrative staff
Troubleshoot difficulties in accordance to University policy and procedure
Human Resources Support
○
Conduit for communications with candidates and search firms to facilitate successful hiring of (4) Executive
Leadership roles within the School of Business
○
○
○
○
●
●
●
Handler for Adjunct Faculty appointments
Regularly handle sensitive information with discretion and confidentiality
Discern inquiry status, direct to appropriate resources and leadership
Ambassador: Boundless Beginnings Program, a new (2019) initiative for the Tepper School of Business,
designed to provide a coordinated and consistent orientation/onboarding experience for new staff
Master of Product Management Program (MSPM)
○
Program Administrator from initial program development, launch, and successful rollout of 2 cohorts
○
Assistant to program’s Executive Director
○
Coordinate industry visits and student events
○
Engage as part of recruiting, interview, and hiring team to fill the position with a full-time employee by start of
3rd cohort
○
Logistics team member for annual Pittsburgh Product Camp (PCamp) Unconference (2018, 2019)
Floor Marshal
○ Participate as part of safety resource network for school and university campus
○ CPR & First Aid Certification
○ Fire Extinguisher Use training
Tepper Staff Committee
○
Collaborate with colleagues to ensure the community culture of the Tepper School encourages a sense of
ownership and belonging for its staff
○
Serve as direct liaison to Dean’s Office for programming support and guidance
Executive Assistant Institute for Complex Engineered Systems
Mar 2012- Sep 2015
● Direct support for the institute’s faculty Director
● Plan and executive all institute-related events (workshops, conferences, lab tours)
● Lead the organization and launch of 2015 GEM4 Summer Institute program (international program), in collaboration
with faculty directors
●
Served as department’s Administrative Assistant from March 2012-June 2014
○ Maximized administrative effectiveness and financial operations by streamlining processes and
consolidating the department’s administrative assistant role
● Process and maintain financial records, student employment records, and department paperwork in line with university
procedures to ensure proper stewardship and accounting of department funds
● Responsible for monitoring the submission deadlines of required documentation for multiple grant, state, and federal
sponsored research
● Coordinate department staff schedules, meetings, conferences
○ Ensuring all food & beverage, tech support, and materials are schedules accordingly
● Track and monitor department outreach (youth, academic, and industry) through ACCESS database
● Maintain working schedule for annual youth outreach programs, including
○ Correspondence and recruiting of program volunteers
○ Process program registration, planning, and general operations
● Collaborate on new CIT Research Initiatives rollout, including
○ Website development
○ Alumni and corporate outreach
○ Program Development
Administrative Manager Tepper School of Business, Masters Admissions Office
Nov 2011 –Feb 2012
● Manage communications with prospective students’ application queries, scheduling campus visits and
processes, consistent with operating dollars and federal/project grants
●
Perform Office Manager duties for the Executive Director, Masters Admissions
Beth Shalom Early Childhood Department, Pittsburgh, PA
Interim Early Childhood Director
-
2011
●
Organize a cohesive program and communicating the center’s philosophy through work with children, parents, and
professional colleagues
●
Lead a successful implementation of new curriculum with positive rollout for 40 teachers
●
Supervise registration and tracking preschool enrollment, including analysis of post program success with defined
benchmarks in public and private schools
●
Prepare and conduct staff evaluations, worked with key stakeholders to enhance performance appraisal process
●
Serve as liaison with PTO committee to achieve advancement/fundraising goals
●
Plan and present professional development sessions for faculty on key industry updates
●
Manage overall administrative processes, including FMS, vendor needs and RFP bid processes
●
Primary resource responsible for sales and marketing to meet class size targets, including campus tours and information
sessions for visitors and perspective families
●
Responsible for all compliance and paperwork/deadlines in accordance with DPW, NAEYC and Keystone STARS
requirements
Preschool Teacher
2007 - 2011
●
Manage NAEYC re-accreditation process for the school, includes 5 programs
●
Recipient of Excellent performance rating from both teachers and parents each year
●
Develop new communications tools to enhance parent/client involvement; Examples include new child records
portfolios, newsletter, electronic database
●
Establish child observation books to track milestones and progress of child performance
Certifications
Notary Public, Pennsylvania
Technical Proficiencies
● Google Drive Service Docs, Forms, Jamboard, Sheets, Slides, etc.
● Box Cloud System for File Management
● Canvas (CMU’s preferred LMS platform) - Develop, design & implement the rollout of a Faculty Resource course
● Group Me interactive member use (system that delivers messages to CMU employees)
● WorkDay Cloud ERP system for Human Resources and Payroll administration
● Qualtrics Web-based software for conducting surveys and gathering data for reporting
● S3 (CMU developed Student Services Suite) is our student management database. I work within S3 to administer,
query data for reporting and program analysis on course enrollments, grade distributions
● SmartEvals (Gap Technologies) application for administering and aggregating faculty course evaluations
● Oracle Multi-model database system, in which we use for online transaction processing and data warehousing
● Microsoft Office
● Adobe Acrobat, Creative Cloud, Photoshop