Amanda Dunn

Amanda Dunn North Carolina •- •-• linkedin.com/in/amanda-dunn-a- Account Executive With 4 years of experience in the healthcare and biotech industries. My expertise in Sales, Biotech, Technology, and Strategy has led to an increase in sales and a 15% improvement in customer satisfaction. I achieved Mastery of Sales in 1 year, resulting in better conversion rates and a 10% increase in revenue for my previous employer. WORK EXPERIENCE Novogene Corporation Inc. • Remote • Full-time • 07/2022 - 11/2023 Inside Sales Specialist • Applied in-depth industry knowledge of NGS Products to effectively communicate and convey product benefits to clients, showcasing a deep understanding of the industry. • Grew revenue earnings by 10% in 3 months by Prospecting for new leads through outreach. • Demonstrated exceptional prospecting skills by discovering qualified leads and generating a warm lead for Novogene within the first month of employment through the ability to negotiate and use communication skills. • Conducted Cold Calling, sourcing, and sent Cold Emails targeting decision makers that contained marketing materials to Pharma/Therapeutic companies, resulting in new business opportunities and an increase in revenue for Novogene. • Achieved Mastery of Saas NGS Products in 1 year resulting in better articulation of NGS products to clients and better client retention. • Utilized the CRM tool, Salesforce, to its fullest extent, including creating Opportunities, Contacts, Accounts, and executing Mass Email campaigns. • Actively participated in Biotech Conferences within the US to enhance Novogene's visibility, foster industry connections, and generate high-quality leads. • Produced comprehensive Data Reports to provide detailed data and analytics into Novogene's monetary status, contributing to informed decision-making, planning, and Pipeline Management. • Consistently maintained an outstanding level of market knowledge and customer service, leading to a 10% increase in new B2b retention which helped to drive pipeline. • Collaborated with leadership to develop revenue-boosting quarterly strategic improvements and tactics for the biopharma team while also improving my Sales Process. • Managed Territory on the East Coast of the United States as well as International Sales as well. • Achieved monthly goals and surpassed quarterly KPIs through proactive lead sourcing and effective communication. KBI Biopharma • Durham • Full-time • 09/2021 - 07/2022 Microbiologist • Conducted rigorous Bioburden Testing and meticulously recorded results, ensuring accurate data entry into the Novatek system. • Executed MCS Testing and Environmental Monitoring with precision, maintaining strict adherence to cGMP industry standards. • Gained Knowledge of new Testing Protocols and mastered them in 4 weeks resulting in performing those procedures and helping the team progress without falling behind. • Improved Lab organization by 40% so the team could optimize time spent in the lab preparing for testing events. • Thrived in a fast-growing and fast-paced Startup Environment sector of KBI BIopharma that was developing new teams, systems, and protocols. Blue Raven Solar • Full-time • 01/2022 - 03/2022 Solar Sales Consultant • Achieved Closing a Solar Panel Sale of $40,000 on my 1st day resulting in closing my first deal on my first assignment. • Delivered compelling and informative sales pitches to Inbound leads, effectively highlighting the benefits of Solar Panels and influencing purchasing decisions. • Engaged with consumers in their homes, utilizing listening skills, addressing pain points and successfully closing deals for Blue Raven Solar. • Achieved a significant milestone by closing the first deal on the initial assignment, showcasing strong sales acumen and customer relationship-building skills. • Perfected my Sales Pitch with the help of mentorship from senior representatives and my strong work ethic in 1 week so that I could proactively go on assignments, present to customers, and close deals. • Utilized Entrepreneurial Skills to demonstrate resilience while handling objections when speaking with potential clients. ThermoFisher Scientific • Greenville • Full-time • 05/2018 - 08/2019 Scientist 1 • Conducted high-volume thorough Sterility and Bioburden Testing, ensuring the integrity and accuracy of results. • Authored detailed scientific documents to report the findings of each testing session, contributing to the company's commitment to excellence in documentation and compliance. EDUCATION Bachelors of Science in Biology East Carolina University • Greenville • 08/2013 - 05/2018 SKILLS Demos, Drive Revenue, Exceptionally Organized, Fully remote, Highly Motivated', Initiative, Innovative, Interpersonal Skills, Lead Generation, Management, Microsoft Suite, motivated, Multitask, Nurture Relationships, Objection Handling, Organizational Skills, organized, Positive Attitude, PowerPoint, Presentations, Problem-Solving, Professional Development, Remote Work, Research, Sales Development, Salesforce, Seamless AI, Self Starter, Strategic, Telemarketing, Time Management, Trusted, Work Prioritization, Zymewire