Rocio Amanda B. Cinco
St. Ignatius, Macasandig Cagayan De Oro City 9000
(---Skype ID: rociofive
Experience
October 2016 to July 2017
Envizion, Philippines
Center Based Tutor
Teach Japanese basic English
April 2016 to Aug 2016
Nexusbond
Part time Online Creative Writer/VA
Make social media posts for the client’s project
Submit 105 posts everyday
Activate accounts
Reply to customer’s email
Administrative tasks
Cagayan de Oro
May 2016 to Aug 2016
de Oro
Globe Telecommunication
Cagayan
TPA/ Sales Representative
Sell Globe Plan to businesses
Submit daily sales report to the supervisor
Make an everyday itinerary
Oct 2013 to April 2016
Mangoi
Cagayan de Oro
ESL Teacher
Teach Basic English to Koreans and Chinese nationals
Make feedback and progress report for students
Evaluate students and give level tests
Assign books to be use for the class
Make monthly evaluation
Feb 2013 to Aug 2013
Philippine Call Center Institute (TESDA)
Cagayan De Oro
Communication Trainer
Teach basic English to college/professionals/ non-professional students
Train students about the call center industry
Give NC II exams
PRM Data Quest
Outbound Agent
Cagayan de Oro City
Sales/Survey/Appointment setting
Concentrix
Oct. 2009 – Feb. 2010
Cagayan de Oro City
Product Support Representative
Give Technical Support to clients/ customers to Cisco products
Customer Service – assist customers how to connect to the internet using the gadget that they’re
using.
Sales –if the product is out of warranty, we give options to customers by selling them a new one.
Jan. 2006 – Mar. 2006
Bigfoot Global Solutions
Student Services Assistant
Assist foreign students with their needs
Prepare schedules for the students
Cebu City
Education
2000 - 2005
Xavier University – Ateneo de Cagayan
Cagayan de Oro City
Bachelor of Science in Development Communication
Major in Education Communication / THESIS: "Understanding and Perception of Farmers
Regarding Genetically Modified Organisms (GMO)"
1996 - 2000
Corpus Christi High School
Cagayan de Oro City
Sacred Heart of Jesus Montessori School
Cagayan de Oro City
Secondary Education
1990 - 1996
Primary Education
Skills/Strengths
Computer literate; Excellent in oral and written English communication skill; Strong organizational
and analytical skill; Strong visual communication skill
References
Marianne D. Maneja
Envizion Philippines, Inc-;-Geidy Kun
Team Leader- Globe telecommunication company-
Daffny Abecia
Head Teacher- Mangoi, Inc-;-Rosanna R. Lim
Freelance SEO / Web Designer / Article Writer-/-;-