Amanda Chuks

I am a versatile and results-driven professional with a strong background in customer support, digital marketing, and strategic planning. Over the past five years, I have honed my skills in delivering exceptional client experiences, creating impactful marketing campaigns, and developing innovative strategies to drive growth in highly competitive industries.

My journey began as a Customer Support Specialist, where I dedicated two years to ensuring customer satisfaction through efficient problem-solving, clear communication, and a customer-first mindset. In this role, I developed a deep understanding of client needs and learned how to turn challenges into opportunities for building trust and loyalty. My ability to handle complex inquiries, streamline support processes, and maintain a professional demeanor even in high-pressure situations has been a cornerstone of my professional growth.

Following my tenure in customer support, I transitioned into Digital Marketing, a field where my creativity and analytical skills truly thrived. For three years, I managed marketing efforts for a leading property listing platform, focusing on crafting campaigns that resonated with audiences and drove measurable results. From social media management to search engine optimization (SEO) and content creation, I developed and executed strategies that increased visibility, user engagement, and lead conversions. I also utilized data analytics to track campaign performance, optimize marketing spend, and ensure alignment with the platform’s growth objectives.

Most recently, I have taken on the role of a Digital Strategist at a tech company, where I specialize in designing comprehensive strategies that integrate marketing, technology, and business goals. My expertise lies in identifying market trends, leveraging digital tools, and building scalable strategies that help organizations adapt to changing dynamics while achieving long-term success. I collaborate closely with cross-functional teams to ensure seamless execution of initiatives, from website redesigns to innovative product launches.

My skills include:

• Advanced proficiency in digital tools like Google Analytics, HubSpot, and social media platforms.
• Expertise in SEO, PPC, and email marketing strategies.
• Exceptional customer relationship management and communication skills.
• Strong analytical abilities for data-driven decision-making.

I pride myself on being a proactive problem-solver, an innovative thinker, and a collaborative team player. Whether working to elevate a brand’s online presence or addressing customer challenges, I bring passion, expertise, and dedication to everything I do.

Let’s connect to explore how my skills and experience can contribute to your success!