Amanda R. Borvan-Education
Aurora University, Aurora IL
Bachelor of Arts – Major in Business Administration
Overall G.P.A – 3.67/4.0
APCO Certification
Telecommunicator I
-/2017
Work Experience
Billing Specialist
Windy City Anesthesia, Frankfort IL
December 2017 to Present
• Assist the President / Owner of the company as needed, type and send documents, pay all
invoices and record payments in Quickbooks, file payment documentation into vendor files, solve
vender issues and provide a solution as fast as possible.
• Answer patient phone calls, take patient payments, assemble and get charts ready for billing,
complete medical record and billing request for lawyers, create liens and gather all documentation
for lien packet, as needed
• Bill Surgery Centers and Doctor’s Offices monthly, follow up on worker's compensation and
personal injury claims, facility soft collections for patient's accounts, order supplies for the office,
file charts, and facilitate the implementation of new a payroll system. Report weekly and monthly
net receivable reports.
Head Dispatcher
August 2016 – November 2017
Campus Public Safety, Aurora IL
• Performed all duties and responsibilities of Dispatcher. Manage student workers, schedule and
maintain the schedule for Student Worker Dispatchers, Spartan Patrol Workers and events
• Obtain complete and accurate law enforcement information on suspects and persons for officers,
Navigate Report Exec online and Dispatch Program
• Updated and revamped Dispatch Training program, responsible for performing in a high stress
and fast paced environment; Developed ability to transmit information accurately to officers in
the field while listening to reporting personnel on phone.
Head Student Worker of Ticket Appeal Board
November 2014 – August 2016
Campus Public Safety, Aurora IL
• Read appeals, evaluate the reason for appealing the ticket, prepare an explanation for the
decision, respond to the student or staff in a timely manner.
Dispatcher
Campus Public Safety, Aurora IL
July 2013 – August 2016
• Answer phone calls, monitor radio traffic, maintain complete and accurate radio and phone logs.
• Receive and forward messages in a timely manner, deal with walk-in public, and issue and file
parking permits.
