Amanda Armstrong

AMANDA ARMSTRONG   Fanny Bay BC |- |- SUMMARY Motivated professional with a strong ability to manage detailed tasks efficiently in fast-paced environments. Adaptable with a positive work ethic, thriving in both team-based and individual settings. EDUCATION- BBA: General Studies Okanagan College － Kelowna, BC EXPERIENCE 04/2021 to Current Owner & Manager Ship’s Point Cleaning － Fanny Bay, BC Managing client relationships, training staff, and establishing company standards. Handling all financial aspects of the business which includes accounting, invoicing and payroll. 09/2019 to 04/2021 Assistant Manager Organic & Clean － Kelowna, BC Cultivated hands-on training, assessment and performance monitoring programs to mentor employees. Assisted manager with administrative duties when needed, such as responding to emails and phone calls, as well as making minor scheduling changes. 05/2019 to 09/2019 Trainer Sparkling Hill Resort － Vernon, BC Developed and coordinated training to help individuals learn company policies and job tasks. 01/2019 to 05/2019 Bartender Local's － Courtenay, BC Developed customer relationships. 03/2018 to 06/2018 Food Service Attendant (Part-time) Retirement Concepts CVSV － Courtenay, BC Assembled and served meals according to specific resident needs. Attended to any resident inquiries while simultaneously preparing food. 05/2017 to 01/2019 Bartender Kingfisher Oceanside Resort & Spa － Royston, BC Managed up to 15 customers per shift while assisting restaurant servers. Ensured liquor regulation compliance. Started in entry-level position as a hostess and was promoted. 09/2016 to 03/2017 Cashier (Part-time) Murray's Grocery － Ucluelet, BC Ran store independently without supervision. Assisted customers and resolved any issues. 05/2016 to 05/2017 Housekeeper Black Rock Oceanfront Resort － Ucluelet, BC Strived to go above and beyond in providing pleasant interactions with all guests. Ensured cleanliness of all units while working in a fast-paced environment. 11/2014 to 05/2016 Photolab Technician Shopper's Drugmart － Courtenay, BC Mastered traditional and digital photographic processes. Assisted customers, suggested services, and packaged orders. SKILLS Proficiency with Microsoft Office Suite (Excel, Word, and PowerPoint) 4+ years experience with payroll, accounting and tax preparation for a small business. Taekwondo - Blue belt with a green stripe. CERTIFICATIONS Google Digital Garage - Fundamentals of Digital Marketing Google Analytics Academy - Google Analytics for Beginners