Amanda Allard

 AMANDA ALLARD -  Scottsdale, AZ 85254  - Seasoned Meeting and Events Planner with over 10 years of expertise. Creative hospitality professional who has a wealth of event planning knowledge and customer service experience. Offers strong communication and organizational skills with success in managing multiple clients and executing simultaneous events. PROFESSIONAL EXPERIENCE FOUR SEASONS RESORT SCOTTSDALE AT TROON NORTH, Scottsdale, AZ Conference Services Manager November 2018 – Present Corporate meeting and event planner in luxury resort Responsible for managing multiple overlapping clients and events Mentor coordinators within department by delegating detailing tasks, event diagramming and including them on planning visits Increase food and beverage spend by average of 2% per month to exceed overall budget HYATT REGENCY MISSION BAY, San Diego, CA Event Planning Manager April 2017 – November 2018 Corporate meeting and event planning for hotel with over 60,000 square feet of indoor and outdoor meeting space with attendees ranging from 20-500+ Manager of the Quarter – 2nd quarter, 2018 Assist in developing new standards for department and hotel Key Operational Contact for event management detailing system Increased food and beverage revenue month over month by 3% with upselling Assist with on-boarding of new Managers and Coordinators in both Events and Sales LUSKIN CONFERENCE CENTER (University of California), Los Angeles, CA Senior Conference Services Manager April 2016 – April 2017 Pre-Opening and Opening experience for 250+ room hotel with 25,000+ square feet of meeting space Daily and weekly meetings with multiple departments to ensure timelines and checklists were being met prior to hotel opening Developed new SOPs for department and hotel for overall clear and concise communication Responsible for planning corporate and UCLA affiliated meetings, ranging from 25-500 attendees Oversaw development of Conference Planning and Audio-Visual Managers while simultaneously planning incoming groups HOTEL VAN ZANDT (Kimpton Hotels), Austin, TX Conference Services Manager May 2015 – May 2016 Pre-Opening and Opening experience for 300+ room hotel with 10,000+ square feet of meeting space  Responsible for planning all corporate group events and meetings, ranging from 20-600 attendees  Created new Catering SOPs and documents to include group shipping information, group room block templates, schedule of daily and weekly banquet event order and resume distribution Mentored Conference Services Coordinator and Managers in the department with one-on-one check-ins, shadowing opportunities, etc. Assisted in developing marketing strategies and promotional materials for hotel opening  Serviced over $500,000 in corporate food and beverage group revenue in first quarter 2016  Experience in handling VIP government groups and officials HYATT REGENCY HILL COUNTRY, San Antonio, TX Event Planning Manager July 2014 – May 2015 Responsible for planning corporate groups ranging from 100-1,000 people in 100,000 square feet of meeting space Train new Managers on department and hotel SOP's, event detailing systems, meeting diagram system, etc. Catering Sites and Leads when team members needed assistance Rolled out new SOP's and reporting system to increase overall communication in the hotel between all departments HYATT REGENCY GAINEY RANCH, Scottsdale, AZ Event Planning Manager October 2012 –July 2014 Planned logistics for corporate groups ranging from 10-500 people with 70,000 square feet of meeting space  Key Operational contact for EMS detailing system to include assisting in company roll out at additional properties Developed monthly and weekly Forecasting tool for all managers within the department using Microsoft Excel Event Planning & Catering Coordinator August 2010 – October 2012 Assistant to the Director and Associate Director of Catering and Conference Services Handled rooms only groups, small corporate groups and social functions Took on Catering leads, sites and booking of Catering groups, to include corporate and social events EDUCATION ARIZONA STATE UNIVERSITY Bachelor of Science in Tourism Development and Management, May 2010 Convention Sales and Meeting Certificate, 2010 SKILLS Microsoft Office – Word, Outlook, Excel ⋅ Delphi ⋅ Delphi Plus ⋅ Passkey ⋅ Social Tables ⋅ OPERA Meeting Matrix ⋅ Room Viewer ⋅ Open Table ⋅ Skype References Available Upon Request