Aman Nishad

IT Support Engineer Intern – Digital Business Solutions North Oil Company, Doha, Qatar

• IT Support Team

o Provided comprehensive support for both software and hardware issues, ensuring timely and effective resolution of user problems.

o Was part of the Windows 11 deployment Team.

o Focused on resolving user issues within the NOC, contributing to a high level of user satisfaction and operational efficiency.

• Information Security Team

o Developed a basic understanding of Cybersecurity principles and practices.

o Created a Python script which automates the process of verifying the hash values against the VirusTotal website and returns the reputation and filename of hash value.

o Gained insights into how NOC handles and mitigates phishing emails to protect organizational data and user information.

o Contributed to the use of multiple security tools and protocols to safeguard users and maintain system integrity.

• Networks Team

o Acquired foundational knowledge of network systems and their implementation.

o Learned about the different tools used by the Networks department in NOC.

• Cloud Engineering

o Gained knowledge about Microsoft Azure, including key tools, services, and components.

Software Intern Travvise Technologies, Doha, Qatar

• Performed EDA for diverse applications.

• Machine learning models were created and fine-tuned, resulting in significant gains in accuracy and efficiency.

• Gained foundational knowledge in neural networks and deep learning architectures (CNNs, RNNs).

• Studied key concepts in model optimization and regularization techniques (Gradient descent, dropout).

• Used supervised and unsupervised Machine Learning techniques to address difficult business problems. • Worked on a project based on the company's requirements.