Amalia Toba | Freelancer Resume

Contact I’m a driven young woman who strives to become a - fulltime ,successful graphic designer in the next 2 Uverturii Boulevard no 91,Bucharest,Romania. years. I work to develop the skills I have gained until this Graphic Designer Amalia Toba About me moment.My clients get only the best from me or nothing else. Education- Tudor Vianu Highschool - Bachelor degree in Geography and Tourism from The University Experience Skills August 2015-March 2016 Sc. Studio Moderna SRL February 2017-Present Friends Hostel Bucharest Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction. I swiftly and successfully resolve conﬂict resulting in customer satisfaction 100% of the time. Happily guided customers in ﬁnding their ideal product in their budget limit. I maintain and enforce strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and guest satisfaction. I actively stayed informed about latest sales oﬀerings and loyalty programs and successfully informed potential clients about them. I meticulously handle POS transactions including credit,cash,exchanges and refunds to ensure seamless and accurate cash ﬂow, I oversee book-keeping operations resulting in optimal and correct day-to-day results. 90 % Graphic Design 80 % Illustration 50 % Photography I warmly greet new and returning guests and develop relationships resulting in customer loyalty. 50 % Email Management 60 % Transcription 90 % Adobe Illustrator Memorized over 50 products and descriptions in order to provide customers with customized recommendations. I supervise over a team of employees in order to keep shifts and work ﬂow running smoothly. I administer all channels and websites we work with and resolve any issues that might appear with them. 80 % Adobe Photoshop I run all social media accounts and create graphics for posts. 90 % Microsoft PowerPoint I make sure that supplies are up to day and if necessary place orders for more, . 100 % Microsoft Word Languages Romanian-Native English-Advanced Spanish-Intermediate