Cold calling sample lists for Australian client
Ticket_ID
Date
Healthcare_Facility_Name
Issue_Category Resolution_Status Satisfaction_Rating Subject_Line
11001
1/1/2023 MedixCare Hospital
Billing
Resolved
4
Final Notice: Outstanding Invoice!!!!
11239
1/2/2023 HealthBridge Clinic
Staffing
Unresolved
1
Urgent Need!!!! More Nurses Required ASAP
11477
1/2/2023 Apex Health Center
Software
Escalated
3
Repeated System Crash - Immediate Attention Needed
11715
1/3/2023 MedixCare Hospital
Compliance
Resolved
5
Routine Compliance Check Completed Successfully
11953
1/3/2023 HealthBridge Clinic
Software
Resolved
3
Software Update Required!!!!!
12191
1/4/2023 QuickCare Community Health Staffing
Pending
2
Issue with staffing
12429
1/5/2023 MedixCare Hospital
Software
Resolved
3
Urgent: Database Access Issue Resolved
12667
1/5/2023 MedixCare Hospital
Staffing
Resolved
4
Urgent Need: 1 CNA
12905
1/6/2023 MedixCare Hospital
Staffing
Resolved
3
Critical Staff Shortage Addressed
13143
1/7/2023 Riverbend Medical
Technical
Pending
2
System Issues: Action Needed
13381
1/8/2023 Apex Health Center
Billing
Resolved
5
Invoice Issue Resolved Quickly
13619
1/9/2023 HealthBridge Clinic
Compliance
Resolved
4
Compliance Audit Completed with Minor Issues
13857
1/10/2023 QuickCare Community Health Staffing
Resolved
5
Staffing Levels Normalized After Rapid Response
14095
1/11/2023 Riverbend Medical
Technical
Pending
2
System Issues: Your app is not working
14333
1/12/2023 MedixCare Hospital
Technical
Resolved
5
Server Crash Addressed Promptly
14571
1/12/2023 Riverbend Medical
Technical
Pending
2
Following up on System issues
14809
1/12/2023 HealthBridge Clinic
Staffing
Resolved
3
Need 7 nurses!!
15047
1/13/2023 QuickCare Community Health Billing
Resolved
5
Urgent Billing Discrepancy
15285
1/13/2023 MedixCare Hospital
Staffing
Resolved
4
Urgent Need: 1 LVN
15523
1/13/2023 Riverbend Medical
Technical
Pending
2
How Long is this going to take
15761
1/13/2023 HealthBridge Clinic
Technical
Resolved
5
I cant log in
15999
1/16/2023 MedixCare Hospital
Staffing
Resolved
4
Urgent Need: 1 RN
16237
1/15/2024 HealthBridge Clinic
Technical
Resolved
5
I forgot my password!!!! Fix it now!!