Amaia

Itxane Miranda - #-# Summary Economist with experience in program management professional with a strong background in client intake, project leadership, and monitoring across various sectors. Holds a Master’s in Business Intelligence & Data Management and a Master of Science in Applied Economics. Proficient in Power BI, JIRA, Asana, Hubspot, and G Suite. Skill Highlights ● ● Agile/Scrum methodology Project Management ● ● Strong Decision maker Complex problem Solver Experience Legal Case Management Coordinator for a U.S. Law Firm- Virtual Latinos ● ● ● Processed and Redacted Legal Documents including pleadings, briefs, and contracts, adhering to legal standards. Trained Two New Staff Members provided comprehensive training to two new team members, enhancing their understanding of office procedures and legal document management. Referred 100 Potential Clients to Other Attorneys: Effectively assessed and referred potential clients to appropriate attorneys based on their specific legal needs, ensuring they received the most suitable representation. Program Monitoring Manager - Programa CARCIP ● ● ● ● ● ● ● ● ● ● KPI Control and Monitoring: Managed the key performance indicators (KPI) for the CARCIP Program, ensuring all processes and activities were closely monitored. Database Management: Oversaw the CARCIP scholarship database, maintaining accurate records and ensuring data integrity. Monitoring and Follow-up Plan: Developed and coordinated the Monitoring and Follow-up Plan with the technical and administrative teams, aligning activities with the Program Operational Plan (POA) and Project Appraisal Document (PAD) indicators. Data Collection Tools: Designed and implemented data collection tools and procedures, analyzing data to incorporate results into comprehensive reports. Reporting: Prepared quarterly and annual reports detailing the progress of the program, offering recommendations based on monitoring results. Additionally, generated weekly, monthly, and ad hoc execution monitoring reports. Team Monitoring: Supervised the team, ensuring the effective execution of their activities and supporting the Coordinator. Stakeholder Interaction: Monitored activities of key stakeholders involved. Evaluation Participation: Took part in the technical committee for evaluating offers related to the acquisition of goods, works, and services, both consulting and non-consulting. Recruitment Support: Assisted in planning, organizing, and conducting meetings for the recruitment and pre-selection of candidates for English courses. Task Assignment and Progress Monitoring: Assigned tasks and responsibilities to team members, monitored their progress, and provided guidance to ensure project alignment and success. ● Team Meetings: Facilitated regular team meetings to discuss progress, address issues, and ensure clear communication and alignment among team members. Administrative Assistant- Programa CARCIP ● ● ● ● ● ● Technical Reports and Budget Proposals: Prepared technical reports and developed proposals for the annual budgets of the project. Annual Operational Plans: Participated in the preparation of annual operational plans, contributing to the strategic planning of the program. Supplier Payments: Managed the process of requesting payments to suppliers and delivering checks, ensuring timely and accurate financial transactions. Human Resources Control: Monitored and controlled the human resources of the project, overseeing HR processes and activities. Baseline Development: Contributed to the development of baselines for the project, establishing reference points for future performance measurement. Document Translation: Translated documents from English to Spanish, facilitating clear communication and understanding within the program. Education Master Business Intelligence & Data Management. (Spanish) Universidad Politécnica de Cataluña (UPC- Inesdi Digital Business School- - Master Science in Applied Economics: Business Economics (English) University of Antwerp, Belgium. Degree in Applied Economics with mention in Economic and Territorial Development (Spanish) Universidad Centroamericana (UCA), Nicaragua- Certifications 2020 Business Process Management and Automatization professional. Global Trust Association – International certification. 2024 Salesforce Associate 2024 Salesforce AI Associate Other Studies 2020 Diploma Project Management. and Leadership (Spanish). Keiser University. Managua, Nicaragua - French. DELF B2 Programs ● ● Project management software (e.g., JIRA, Asana, Trello) and other relevant tools. Power Bi, Quickbooks, CRM software such as Hubspot, Slack, Ring Central, Office , G Suite.