Amaechi Franklyn

Amaechi Franklyn

$5/hr
I am a customer support representative.
Reply rate:
33.33%
Availability:
Hourly ($/hour)
Age:
37 years old
Location:
Owerri, Imo, Nigeria
Experience:
2 years
AMAECHI FRANKLYN NJOKU NO 5 Felmoore Crescent, Amakohia, Owerri, Imo state. Tel:-,- E-mail:- PERSONAL PROFILE A highly enthusiastic and passionate professional with a knack for critical thinking, self-motivation, team spirit and people management skills. A trained Engineer with skills that demonstrates my ability to deliver on timely results and effectively achieve set goals on a task weather in a team or independently. PERSONAL DATA Sex:Male Date of Birth: 8th April, 1988 Marital Status:Single State of Origin: Imo LGA:Aboh-Mbaise SKILL SUMMARY *Web Developer * Proficient with Microsoft office Suits (Word, Excel, PowerPoint, Access) * Effective Communication and Good Writing Skills *Logical thinking and Dynamics * Ability to work independently * Team building * Socializing. EDUCATION AND QUALIFICATIONS Michael Okpara University of Agriculture, Umudike, Abia State. - Bachelor of Engineering (B. Eng), Computer Science (2.2) Government Secondary School Owerri, Imo state. - Senior Secondary Certificate Examination (WASSCE, NECO) Police Children School Owerri, Imo State. - First School Leaving Certificate WORKING EXPERIENCE Brand Ambassador / 9 Mobile Limited February 2020 to Date Responsible for superior customer experience with tasks spanning; subscriber identity module porting, retail activation, customer creation and on-boarding on the service network. Oversee and monitor compliance in the SIM registration process in key delivery locations. Sustain the retail expansion drive of the company by seeking out new opportunities for business development and subscriber retention. Actively engage my team to effectively deliver on set targets. National Youth Service Corp/ Uburu Secondary School 2018 to 2019 Uburu, Ohaozara Local Government, Ebonyi State Taught Computer Science to over 60 students within my service year Coached and prepared final classes for terminal examinations in the junior and senior secondary categories Adopted effective techniques to spur my students’ interest in computer education and successfully conquered cyber phobia in them. Passionately motivated my students to be their best Tecsplen Limited/Industrial TrainingMay to November 2015 Web developer Developed simulated websites as part of my experiential training Developed CUTIMA online furniture as my project within the training period. Digital Witch Academy Hub 2021 - 2023 Worked as a customer support representative for 2 years managing and replying chats and emails of prospective clients. digitalwitchng.com VOLUNTARY AND COMMUNITY SERVICE Assistant Presiding Officer (i), Independent National Electoral Commission (INEC) during the 2019 General elections. National Youth Service Corps (NYSC) from 2018 to 2019 AWARDS AND COMMENDATIONS Received an award for “A Good motivator, good man-management skills and analytical thinker” REFEREES Dr. Mrs R.F Njoku-Tony, Ag. Head of Department,Environmental Management, School of Environmental Sciences, Federal University of Technology Owerri. Email:- Evang. Engr. Gallabeth Chika, Gallabeth Ministries International, Owerri, Imo State Phone:- Chief, Engr. Kenneth Nwachukwu-Nwokeafor C. Council for the Regulation of Engineering in Nigeria (COREN) Phone:- Email: nwachukwu-
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