Amadoma Assumpta Nnenna

REMOTE VIRTUAL ASSISTANT PROFESSIONAL SUMMARY Detail-oriented and reliable Remote Virtual Assistant with experience providing administrative, CRM, customer support, and research assistance in remote work environments. Skilled in email and calendar management, data entry, internet research, CRM maintenance, and administrative support. Proficient in Google Workspace, Microsoft Office, scheduling tools, automation platforms, and CRM systems. Able to work independently, manage multiple tasks, and meet deadlines in fast-paced settings. CORE SKILLS Virtual Assistance, Administrative Support, Email & Calendar Management, Appointment Scheduling, CRM Management, Data Entry, Internet Research, Customer Support, Lead Generation, Workflow Automation, File Organisation, Time Zone Coordination, Google Workspace, Microsoft Office PROFESSIONAL EXPERIENCE Virtual Assistant (Remote – Contract) | 2024 – Present Managed email inboxes and calendars, scheduled meetings, provided administrative support, conducted internet research, maintained CRM records, supported lead generation, and assisted with customer support. Administrative / Operations Assistant | 2021 – 2023 Provided administrative and operational support, organised digital records, assisted with scheduling and internal communications, and maintained data accuracy and confidentiality. EDUCATION & TRAINING Virtual Assistant Certification – ALX Africa | March 2025 Email and Calendar Management, Google Workspace, Administrative Support, Data Entry and Organisation, Internet Research Digital Support & Remote Work Certification – Digital Witch Support Community | December 2025 CRM Management, Appointment Booking and Scheduling, Lead Generation, Workflow Automation, Customer Support TOOLS & TECHNOLOGIES Google Workspace, Microsoft Office, Calendly, Picktime, Acuity, HubSpot CRM, Apollo, Zapier, ClickUp, Freshdesk, Slack, Zoom, Google Meet