Amadi Chima Victor
Lead Generator | Virtual Assistant
Apapa, Lagos State, Nigeria
Email:-| Phone: -
Professional Summary
Results-oriented Customer Support and Lead Generation Specialist with a proven track
record of delivering high-quality administrative and operational support to businesses and
executives. Skilled in driving efficiency, streamlining processes, and building strong client
relationships.
Core Competencies Include:
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Lead Generation & Prospecting
Customer Support Management
Appointment Setting
Project Management
Travel Coordination
Proficient in utilizing tools such as HubSpot, Freshdesk, Apollo.io, Trello, Monday.com, and
ClickUp to optimize workflows and increase productivity. Renowned for time management,
adaptability, and ensuring client confidentiality while maintaining exceptional service delivery.
Work Experience
Lead Generator (Remote)
Asog General Service LTD | Lagos
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Conduct in-depth research on potential leads within target markets using Apollo.io and
LinkedIn Sales Navigator.
Maintained and managed lead data in CRM systems, analyzing engagement metrics to
identify high-conversion prospects.
Collaborate with the sales team on outreach campaigns, driving targeted engagement with
high-value opportunities.
Trainer (Freelance)
Let's Learn Academy
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January 2024 – Present
April 2024 – Present
Conduct training sessions on remote work tools, specializing in project management
platforms (Trello, Monday.com, ClickUp) and lead generation tools (Apollo.io, LinkedIn
Sales Navigator).
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Guide trainees in effectively using CRM systems like HubSpot and Freshdesk to enhance
their productivity and professional capabilities.
Deliver appointment-setting best practices using tools like Google Calendar and
Calendly.
Consultant & Trainer
Stem Consulting
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Developed recruitment and training solutions tailored to client needs, improving
workforce performance and operational efficiency.
Designed marketing strategies that enhanced client brand visibility and boosted customer
engagement by over 60%.
Provided actionable business development insights, streamlining processes and driving
organizational growth.
Front Desk Manager
Tiffany Hotel & Suites | Lagos
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January 2018 – December 2024
January 2017 – December 2017
Led front desk operations, ensuring seamless check-in and check-out experiences for
guests.
Managed reservations and facilitated communication across departments to meet guest
requirements.
Resolved guest complaints professionally, achieving high levels of customer satisfaction.
Core Skills
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Lead Generation & Prospecting
CRM Management & Telemarketing
Customer Support Excellence
Project Management
Appointment Scheduling
Travel Coordination
Time Management & Task Prioritization
Technical Proficiencies
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CRM Tools: HubSpot, Freshdesk, Salesforce
Lead Generation Platforms: Apollo.io, LinkedIn Sales Navigator
Project Management: Trello, Monday.com, ClickUp
Appointment Setting: Google Calendar, Calendly
Digital Marketing: Facebook Ads Manager
Education
Institute of Transport and Management Technology
Business Administration and Management, General
January 2020 – December 2023
Digital Skill-Shop Academy
IT Support
August 2023 – December 2023
Alison Online Learning
Virtual Assistant Certification
2024
