AMABEL TRINA
MAULLION
EXPERIENCED CLIENT SERVICES
EXPERT
ABOUT
CONTACT-
I am a goal- oriented leader with exceptional customer service skills with strengths in
both project and time management. I always work positively, efficiently and timely
-
because I always have the passion in everything I do. I value reliability and integrity
above everything else.
https://trinasabio01.wix
site.com/amabeltrina
293 Brgy Tipacan
CUSTOMER SERVICE SKILLS
Lipa City, Batangas 4217
EDUCATION
BACHELOR OF SECONDARY
EDUCATION
Comprehensible phone, email and live
Persuasion skill
chat communication
Empathetic skill
Timeliness
Flexible
Resourceful
Ability to multi-task
major in ENGLISH
Lipa City
EXPERIENCE
Batangas, 4217
APPS AND TOOLS
Microsoft and Google
Canva
Email and Chat Software Tools
Communication (Skype, Slack,
Whats app, Zoom.. etc.
Social Media Management
Tools
SOCIAL
FRAUD SPECIALIST
SYNCHRONY FINANCIAL| 2014 - 2018
Supported fraud representative in a multi-client environment with their questions and
guide them with client issues via phone.
Ensures timely and quality resolutions to all concerns/inquiries.
Worked with internal customers to support the department's goals and objectives.
CLIENT SPECIALIST/CUSTOMER SERVICE REPRESENTATIVE
SYNCHRONY FINANCIAL| 2012 - 2014
Offers service and product upgrade.
Delivered quality responses to issues and inquiries.
Answers inbound calls/ do outbound calls.
fb.com/amabeltrina
@amabeltrina
@Sabiotrina
ADMIN/HR ASSISTANT
LIMALAND INCORPORATED| 2010 - 2012
Prepares attendance report for payroll computation.
Checks resumes and help in the hiring process.
Lead coordinator for all events in and out of the office.
Monitors and updates employees 201 files.
Performs other activities that may be assigned from time to time.
EXPERIENCE
PART TIME INSTRUCTOR
LIPA CITY COLLEGES| 2004 TO 2006
Part- time instructor
Teaches 3 different sections of students in English.
Handles 30 to 35 students in one class.