Ama Fabea Antwi

Ama Fabea Antwi

$5/hr
Customer Service
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Accra, Greater Accra, Ghana
Experience:
4 years
About

As a seasoned Customer Success Trainer, I am passionate about equipping teams with the tools and knowledge they need to exceed client expectations and drive long-term customer loyalty. With 4 years of experience in Customer Support, I specialize in creating tailored learning programs that enhance customer engagement, and boost retention rates.

My approach is rooted in a deep understanding of customer success strategies with well-trained teams who are not only knowledgeable but also confident in their ability to deliver value. Through interactive sessions, e-learning modules, and hands-on coaching, I strive to inspire continuous growth and development within organizations.

I am committed to fostering a culture of learning where team members feel empowered to take initiative, solve problems, and build meaningful connections with customers. Whether working with small startups or large enterprises, my goal is to help businesses achieve measurable results by turning customer success into a competitive advantage.

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