Alzen Mark Flores

Alzen Mark B. Flores-Baguio City, Philippines - I have 4 years of total experience in the staffing industry in both the Recruitment and Business Development side. Work experience: Comrise Business Development Manager - August 2019 – November 2019 Manage clients and recruiters. Build contacts with potential clients to create new business opportunities in the US market Maintain knowledge of all service offerings of the company Negotiate contract terms with clients and communicate with the president of the company Engage with companies marketing strategies. Recruiter- November 13, 2017 – August 2019 In charge of End to End recruitment for our cross-border services requisitions and executive requisition. Manage ATS and job boards Train new hires and present new tools that would help them develop their skills. Serve as POC while account executive is out. Personiv People Powered Solution March 29, 2016 – November 6, 2017 Senior Recruiter In charge of sourcing and screening candidates in the United States, Sourcing through Indeed, Monster, Career builder and LinkedIn Doing X-search to find the right Candidates in different types of position temporary or permanent such as but not limited to sales, regional manager, CEO, COO, CEO’s, Business Analyst, Claims Adjuster on different types of industries manufacturing, lumber and sale, Insurance, Financial and some I.t searches. In charge of maintaining an Applicant Tracking System for All clients Achievements: Top Recruiter April 2017 – Personiv. Top Recruiter June 2017 – Personiv. Training and seminars Effective Leadership seminar - Francis Kong Personiv. Altisource Business Solutions Customer Care representative/ Subject matter expert June 1, 2015 – February 8, 2016 In charge of handling rewards cards for choice hotels members assisting them with any query in the program part of the task is also making hotel reservations for members. Also a part of a team that are subject matter experts that helps new hires to obtain the right knowledge and skills in providing better service for members. Achievements: Awardee for top agent 2015 year to date - Altisource business solutions. Top agent for July – September 2015 - Altisource business solutions. Capital One Philippines Support Services Corp. Senior operations representative core services. December 8, 2014- May 16, 2015 In charge of taking care of customer credit card accounts mainly handling all credit card queries and assisting peers with queries from time to time doing extended task that involves coaching and quality analyzation. Capital One Sitel Baguio Philippines Corp. Payment Specialist / Quality Coach January 15, 2013 – October 7, 2014 Handling Credit card accounts for capital one bank. Assisting team leads in coaching and giving feedback to other peers. In charge of creating strategies that can help improve call handling and helping others to achieve a great customer satisfaction. Other Trainings and seminars Effective leadership seminar – national university Baguio. Communication skills Seminar – National University Baguio. Educational Background Saint Louis University Baguio / national University Baguio BSHRM (undergraduate) Secondary- Saint Louis university boy’s high school Primary- Saint Louis university laboratory elementary school