Alyzza Bersamina

Alyzza Bersamina General Virtual Assistant / Executive Virtual Assistant PROFILE DETAILS-- -/ @alrick26 - live:.cid.7d995e243cf7b6b5 9101 Tulay Silangan Maragondon, Cavite 4112 Philippines Skills Team Player Time Management Adaptability Ability to work under pressure Customer Service Observation Decision making Communication Multi-tasking Critical Thinking Team Management People Skills Computer Skills Social Media Moderation Education Background Cavite State University Bachelor of Science on Hotel and Restaurant Management Completed in 2017 Bucal National Integrated School Completed in 2012 I'm responsible for managing everything virtually. My roles and responsibilities are managing all spreadsheets and lists, acting as a personal assistant to the client and helping in managing things in a timely manner, gathering and verifying paperwork for the project and promoting the company as the best place to work. There are also other responsibilities like responding to e-mails and phone calls, scheduling meetings and booking travel accommodation. Performing market research, create presentations and provide customer support. The skills I acquired are good communication verbal skills, critical thinking, problem-solving and excellent grasp of grammar and spelling. Employment History Vikings Luxury Buffey 2018- September 2018 Key responsibilities: Operating and managing the pastry section of the kitchen and liaising with the executive and sous chefs to ensure a successful working environment. Ensuring their section of the kitchen adheres to safety and health regulations. Max's Restaurant- Key responsibilities: Operating the Pantry and the "Last touch" to the food to be served Monitoring the stock of Pantry ingredients. Tokyo Milkcheese Factory 2021 - April 2021 Key responsibilities: Decorating pastries and desserts to ensure beautiful and tasteful presentation. Ordering new supplies, ingredients, and equipment for the pastry section, when needed, and within budget. Links Facebook https://www.facebook.com/26Alrick26/ Onlinejobs.ph https://www.onlinejobs.ph/jobseekers/i nfo/- Part Time Job Discord Chatter 2019 – 2022 Training Discord Moderation Web3/ Crypto NFT 101 Amazon Product Research Amazon Store Management Shopify Dropshipping Wix Website Creation Product Research Tactical Arbitrage navigation Onlyfans Operations Facebook Media Buying References Todd Harding Project Founder / Community Manager +1 --Shaun Michael Peters Hydro Hippo Ambassador / Community Manager--Sherry Cannon-Jones Web3 Ambassador / Space host--Patrick Lloyd R. Tolentino Assistant Manager UNUM Group --Shane De Guia Deputy manager Contracts Management --Sofia Reign Chantal Call Center Agent / Customer Representative -- Key responsibilities: Connects with customers through instant messaging on a business's website Chat in a specific discord group and drive conversations. Prepare needed tools for the multiple accounts Consult with the management team to develop long-term communication plans Discord Moderator 2021 - 2022 Key responsibilities: Ensure that the Discord server is a safe, healthy environment for everyone Talking, guiding and answering questions/ tickets of members of the server/ project Communicate and cooperate with the team Prepare reports for the weekly achieved tasks Community Manager 2021 - 2022 Key responsibilities: Responsible for managing and handling communications in both directions. Prepare sheets and reports to be sent to the Founder Setting and implementing social media and communication campaigns to align with marketing strategies General Virtual Assistant- Key responsibilities: Perform various administrative tasks, including answering emails, scheduling meetings and making travel arrangements. Prepare customer spreadsheets and keep online records Provide customer service as first point of contact Social Media Moderation- Key responsibilities: Running company social media advertising campaigns. Building brand awareness by engaging relevant influencers. Managing our online communities to ensure respectful and appropriate engagement. Overseeing customer service provided via social media. OF/PPV Chatter- Key responsibilities: Engaging messages to fans and make good sales per shift Marketing the model's content Preparing data sheets/ google drive