Alyssa Zabala

ALYSSA ZABALA PERSONAL PROFILE I am an experienced and reliable who is looking for a full-time job in order to enhance my skills and gain more experience and knowledge. EMPLOYMENT HISTORY Customer Service Representative Macy's and Bloomingdale's- AT&T 2020 I handle chat, email and inbound/outbound calls. I assisted clients with their account related questions such as bill, sales and technical concern. CONTACT DETAILS Virtual Assistant/Customer Support Home:- Mobile: - Email:-- Address: 9 Victory Ave. Brgy. Tatalon, Quezon City E-COMMERCE REAL ESTATE IT COMPANY MARKETING COMPANY I assisted the company with project budgeting, administrative task, marketing, prospecting, appointment setting, sales, managing CRMs, recruitment, social media, email outreach, live chat, and campaign ads. Experience using Gorgias, Shopify, Google Suite, Microsoft Office, Gohighlevel, Slack, Outlook , etc. SKILLS AND ABILITIES ACADEMIC PROFILE - Reliable - Solid organizational skill - Strong communication and interpersonal skills - Fast learner - Team player - Hard working University of the East BS Psychology, Class of 2014 - President of the Class - Contributor of the University News and Updates - Motivated and dedicated Cagayan Valley Institute High School OTHER SKILLS I can speak English clearly and accurately. I am also an avid reader, writer, and nature photographer. Graduated Class of 2010 Honorable Mention - President of Student Body Organization - Member, Math, Science, English Team - Member of Choir and Basketball