Alyssa Dreiling

421 DUNCAN CHAPEL RD, APT 438 GREENVILLE, SC 29617 -- Alyssa Dreiling EXPERIENCE Affiliated Physicians; Remote out of New York — Contract/ Program Support Specialist January 2021 - June 2021; FULL-TIME ● Assisting nurses with non-clinical functions such as: setting up new accounts and emails for new hires, recording COVID-19 testing results onto digital paperwork, updating nursing stats spreadsheet ● Scheduling nursing and managing teams for COVID sites throughout New York, working alongside regional managers and directors ● Handling morning meeting notes and administrative functions for management staff and uploading for regionals on Monday.com Shellpoint Mortgage Servicing; Greenville, SC — COVID Temp work/ Document Curative Specialist I November 2020 - January 2021; FULL-TIME ● ● ● Handling FNMA Exception Report for all PIF statuses and any exceptions needing to be worked, cross referencing with SQL. Heavy data entry updating borrower information and researching for missing and correct documents on OnBase. Printing needed documents and sending to appropriate investors as needed. Assisting department manager on other projects, including scrubbing databases for documents, helping other departments with backed up work, mailing duties. Heavy data entry. Robert Half; Greenville, SC — COVID Temp work/ Dispatcher March 2020 - October 2020; FULL-TIME ● ● ● Scheduling plumbing and electric calls for new construction and residential services using Service Fusion. Contacting cities and counties to pull permits for jobs. Handling customer service calls for all requests and all data entry. Ebode by Xssentials; Parker, CO — Scheduler/Purchasing August 2019 - February 2020; FULL-TIME ● ● ● Scheduling home automation for new construction homes throughout the state of Colorado. Working with ConnectWise (CRM) and SupplyPro. Creating and accepting Purchase Orders for new housing developments, as well as Extra Purchase Orders for additional installations and jobs. Handling customer service calls for warranty requests and coordinating with Superintendents with various housing developments. Scheduling and coordinating with homeowners for finishing installations for their new homes. Lakeshore Talent; Aurora, CO — Temp work May 2019 - August 2019; FULL-TIME ● ● ● Contract work traveling to offices in the Denver, Centennial, and Aurora areas to provide office and receptionist work as needed. Past temp: Diamond Grader for Shane Co.; inspecting and sorting diamonds per quota and quality. Past temp: Credentialing for Rocky Mountain Cancer Centers; re-organizing entire system for easy use, daily data entry, scanning files and turning all documents into digital, sending out applications. Nelnet; Aurora, CO — Pre-Claims Specialist I FEBRUARY 2018 - May 2019; FULL-TIME ● ● ● Creating daily reports and giving them to the correct departments, and assisting other departments as needed. Filing and re-filing Appeals documentation for student loans to be mailed same-day. Entering 150-200 student loans Pre-Claims information daily, sending manual claims via email as needed. Ajilon Staffing Agency; Denver, CO — Temp work/Receptionist OCTOBER 2016 - FEBRUARY 2018; FULL-TIME ● ● ● ● Contract work traveling to offices in the Denver, Centennial, and Aurora areas to provide office and receptionist work as needed. Answering phone calls in a timely manner, assisting with scheduling, and being the front-face to greet visitors. Data entry with important documents, then filing and scanning them per workplace code. Past temp: Confidence Plumbing (10mo), DURA, Redbull, Fresenius Kidney Care, Oakwood Homes. Patty’s Patties; CLOSED — Supervisor & Asst. Manager NOVEMBER 2013 - JANUARY 2016; PART-TIME ● ● ● Overseeing a small team of 4 employees so work was completed on-time. Making weekly orders for organic dog food as needed and adjusting to any additional orders. Inventory pick-up and delivering orders at the end of the week. SKILLS 8+ years in customer service, 4+ years office & administrative experience, 7+ years data entry, 2 years supervising, 1 year prior healthcare service, 2 years dispatch, 10+ years with computers via classes & self-taught, proficient in Microsoft Office, tech & computer savvy, fast learner, organized, adaptable to independent and group situations, freelance concept artist Education and references on the last page. EDUCATION Art Institute of Colorado, CLOSED — Media Arts & Animation July 2011 - December 2012; Denver, CO Attended in pursuit of a Bachelors in Media Arts and Animation. Degree not acquired. Eaglecrest High School — High school Diploma April 2010 - May 2011; Centennial, CO Transferred from Cheney High School in Cheney, WA in April of 2010 due to parental military deployment. REFERENCES Professional Personal -Bryan Wilkins -Monika Bearith Project Supervisor at Xssentials High school friend from Cheney, WA Mobile #: - Mobile #: - -Paige Gibson -Denise Burrows Project Manager at Xssentials Aunt, Owner of Samantha’s Katz n Dogz Mobile #: - -Denise Stupar Supervisor at Nelnet Work #: - Mobile #: - -Benjamin Abbott Significant other, Media Specialist at Rausch Sturm LLP Mobile #: -