ALYSSA
G E N E R A L
AAA
VIRTUAL SERVICES
V I R T U A L
PROFILE
I help business owners with administrative
tasks to increase their business' efficiency
and productivity.
FLORES
A S S I S T A N T
CONTACT
Laguna, Philippines
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live:.cid.4be6d43ce8d8513-
EMPLOYMENT HISTORY
AAA Virtual Services •-
Real Estate Virtual Assistant
Capital One •-
Collections Sr. Operations Representative
TeleTech Philippines •-
Amazon Customer Service Specialist
SKILLS
Communication
Appointment Setting
Customer Service
Team Management
Graphic Design
Bookkeeping
Data Entry
Adverwise Signs and Prints • 2016
Graphic Designer & Receptionist
IBook Publishing • 2015
Layout Artist
EDUCATION
INTERESTS
STI College Sta. Cruz •-
BS Computer Engineering
Southern Luzon State University •-
Internet
Traveling
BS Computer Engineering
Art
Reading
Listening to Music
AAA
VIRTUAL SERVICES
LIST OF OFFERED SERVICES
ADMINISTRAVE/MANAGEMENT
Customer service through email, chat, or
phone
Appointment setting
Cold Calling
Monitoring and responding to emails
Managing social media comments
Live webinar assistance
Calendar management
Data entry
Creating PowerPoint presentations
Order fulfillment
Ordering supplies
Ordering, packaging, and sending gifts to
clients
Writing job listings
Arranging interviews
Answering phone calls
Taking meeting minutes
Following up with leads/clients
Making travel arrangements
Form preparation
Updating house or land listings for realtors
Helping launch ebooks or programs
Project management
Event planning and management
Giveaway management
Organizing cloud files
Organizing G-Drive files
Hiring and training new team members
Creating slideshow
presentations
File conversion
Setting up spreadsheets
Transcribing audio recordings
Researching on important data
Set-up Social Media Accounts
Manage and update Social Media
Accounts
Guest post-screening
BOOKKEEPING
Bookkeeping
Managing payments and invoicing
Processing orders and refunds
Making collections calls
Handling payroll
Billing and invoices
Performing banking needs, like paying bills
and transferring funds
GRAPHIC DESIGN
Basic photo and video editing thru
Photoshop or Canva
Creating slideshow for webinars or
workshops
Designing business cards, flyers, logos,
menus, signage, etc.
Sourcing photos for blog posts, books,
social media, etc.
Creating social media graphics or pins
Designing Ebooks covers
Ebook layout