ALYANNAH GABRIEL V. BADILLA
Talisay City, Cebu, Philippines
OBJECTIVE:
To obtain a Customer Success Specialist position where I can leverage my communication and problemsolving skills to proactively support customers, anticipate needs, resolve issues efficiently, and guide
them toward achieving key goals, ensuring excellent experiences, strong product adoption, and longterm customer satisfaction.
EDUCATION:
2021 - 2023
St. Cecilia’s College, Cebu Inc – Minglanilla, Cebu
Home economics-Cookery
2019 – 2021
Mohon (Divino Amore) National Highschool ( Grade 9-10) – Mohon Talisay City Cebu
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Divino Amore Academy ( Grade 7-8) – Mohon ubos Talisay City Cebu
2011 - 2017
Mohon Elementary School – Mohon Talisay City Cebu
CORE SKILLS:
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Customer Service & Call Handling Voice and chat
Active Listening & Problem Solving
Time Management & Multitasking
English communication skills
Knowledgeable in Microsoft office word, Excel, Power point, and Teams
Basic Computer Skills
WORK EXPERIENCE:
March - April 2023
Work immersion Student- Lloyds Café and The Restaurant
Minglanilla, Cebu
July – August 2023
ESL Online Tutor – Acadsoc
Homebased Cebu, City
October – December 2023
Customer Service Representative - Qualfon
August 2024 – December 2025
Customer Service Representative- Foundever