Alyana Marie Infante

I'm an experienced Customer Service Representative and Sales Representative. I have a BPO experience since 2011 as a CSR and Sales representative. I became a Supervisor that leads a team with 15-20 agents. I handle flower companies and became on of their Quality Assurance Specialist and another flower wire company as a team lead. I had outbound calling experience and lead generation experience too. I also do B2B accounts and campaigns. I can do chat, emails and voice.