Alwyn Comia

ALWYN COMIA -| - | 473 Dagatan, Taysan, Batangas 4228 linkedin.com/in/alwyncomia SUMMARY WORK EXPERIENCE Business Operations and Sales & Marketing with 15+ years of experience specializing in lead generation, virtual assistance, and business process outsourcing (BPO). Proven expertise in sales & marketing, project management, client relations, and administrative support. Operations Manager, ConnectUs Marketing Solutions, Inc. 2021 - Present Spearhead the operations team to provide administrative and marketing support to various organizations. Oversee digital marketing, social media branding, and email management to optimize business reach. Supervise the development of marketing materials, including graphics, newsletters, and website updates. Coordinate bookkeeping tasks, including invoicing, accounts payable/receivable, payroll, and reconciliations. Implement project management strategies to streamline operations and enhance service delivery. Telemarketer and Project Management Consultant, Linkserve Solutions BPO Inc. January 2010 - Present Oversee lead generation, appointment setting, and outbound telemarketing campaigns. Manage client accounts, ensuring quality delivery of services, including event invitations, market research, and surveys. Provide sales and marketing support by creating marketing collateral such as brochures, newsletters, and social media content. Ensure CRM data integrity through database management, reporting, and client coordination. Train and supervise virtual assistants in administrative tasks, quality control, and workflow improvements. KEY SKILLS Lead Generation & Appointment Market Research & Data Mining Setting Email Marketing & Campaigns Data entry. Social Media Management Sales & Marketing Campaigns (Facebook, LinkedIn, Instagram) Project & Operations Management Quality Assurance & Training Virtual Assistance & Administrative Bookkeeping & Payroll Processing Support CRM & Database Management (Salesforce, QuickBooks, Google Docs) EDUCATION Tertiary Level: Diploma in Computer Studies, Sunhill International College (2009) Secondary Level: Dagatan National Highs School (2007) Primary Level: Dagatan Adventist Elementary School (2003)