Alwaba Hlam

Throughout my career I possess a diverse skill set cultivated through hands-on experience and continuous learning. With a Bachelor's degree in Business Administration, I've honed my organizational prowess, evident in my role as an Online Support Specialist, managing customer queries and enhancing communication.

During my tenure as a Customer Service Analyst, I delved into data analytics, developing and managing reports, dashboards, and visualizations. My knack for problem-solving shone as I monitored key customer service metrics and proposed actionable improvements.

as an Administrative Assistant, I exhibited proficiency in record-keeping, organizational management, and maintaining a safe work environment. My role extended to inventory monitoring and addressing supply shortages.

My ventures into product management, digital marketing, and risk management have fortified my strategic thinking and analytical abilities. Certifications in these domains, coupled with a Certificate in Data Analytics from Google, showcase my commitment to staying ahead in the dynamic tech landscape.

In the realm of remote work, I've excelled at leveraging tools like Zendesk and G-suite for efficient communication and support services. My dedication to a growth mindset is evident in my pursuit of a Certificate in Product Management and continuous education.

As a forward-thinking problem solver, I bring a wealth of experience from reputable companies like Amazon and SpaceX. My commitment to excellence, combined with a customer-centric approach, positions me as an ideal candidate.