Alvin Lusanta

Hi there! Thanks for taking the time to view my profile. 

My name is Alvin  I’m a Virtual Assistant that can handle Live Chat,E-mails and phone calls. I am a Customer Care Specialist and Technical Support Representative. I can handle admin task as well. 

I have 3 Years and experience as a Virtual Assistant and 2 years as a Technical Support Representative. I was trained to handle concerns on updating information on the account, placing orders, order inquiries, and performing basic and advance troubleshooting on internet service. I am also trained to handle client Live chat, email and phone.

I can use CRM tools like Infusionsoft and Podio . I am knowledgeable in Zendesk Appbox, LiveChat, Google Spreadsheets, Gmail, Zoom, GTM meetings etc  

I am also trained using dialer tools like MOJO and APNtalkdialer.

I’m the type of person who is willing to give my best to help out a customer and provide all possible alternatives to ensure their satisfaction.

I’m a fast learner, easy to work with, flexible in terms of schedule, able to multitask and eager to adapt to new things. I am confident that my skills and experience could make a huge contribution to your Company.. I believe that my mutual cooperation is a way to success and like to help people whenever they seek my help. I am self-reliant, well behaved and above all, a person of strong character.

I’m looking forward to working with your team!

Cheers!