Alvin Kiarie Mwaniki

ALVIN KIARIE MWANIKI I’m a results-driven IT professional with hands-on experience in IT support, software and web development, Digital solution, Database solutions and graphic design. I specialize in troubleshooting, system analysis, and software integration, with strong skills in HTML, CSS, JavaScript, Node.js, react.js, web frameworks, python, php, c#, Asp.Net and database management. I also bring creative flair in visual design, delivering user-friendly and visually appealing solutions. I am eager to learn and embrace new challenges to continuously grow and enhance my skills. Contact --@Alvinkiariemwaniki Nairobi, Kenya Education KCA UNIVERSITY- Bachelor Science in INFORMATION TECHNOLOGY KCA UNIVERSITY- Diploma in INFORMATION TECHNOLOGY ST PIUS X SEMINARY- KCSE Work Experience Freelance Software Developer / Web Designer & GRAPHIC 2024- TO DATE DESIGNER(Remote) Web Application Development. API Integration & Development. Web Design & Implementation. Graphic & 3D Design. Video Creation & Editing. Client Collaboration Responsive & Cross-Browser Testing Forex Trading Bots Development IT SUPPORT SPECIALIST AND WEB ADMIN (SIMBA TELECOM KENYA - Provided support to 100+ staff, resolving hardware/software issues and email-related problems. Managed and updated company website, SEO, security, and uptime. Controlled internal systems and managed user access and company databases. Facilitated training on new system. Led system updates, device upgrades, laptop repairs, and servicing. Maintained up-to-date systems and performed regular database backups. Offered networking support, IP configurations, and server management. Collaborated with other departments to ensure smooth IT operations. Planned IT infrastructure upgrades . Performed diagnostics, testing, and hardware verification tasks. Skills &Expertise Technical Skills IT Support & Troubleshooting Hardware & Software Maintenance Networking & IP Configuration Server Management & System Updates Database Management & Backup Email Support & Configuration Device Upgrades & Laptop Servicing Web Development (HTML, CSS, JavaScript, React, Frameworks, Node.js, PHP) Software Development(Java, Python, C#, ASP.Net, Android studio) Meta Editor Development API Integration & Web Application Development CMS & WordPress Website Implementation Graphic Design ( Posters, Logos, Banners) 3D Design & Video Editing Digital & Administrative Skills Website Administration & SEO Implementation Social Media Management & Content Creation Digital Reporting & Traffic Analysis Office Administration & Record Keeping Client Support & Communication Scheduling & Meeting Coordination File Management & Document Handling DIGITAL EXECUTIVE AND WEB ADMIN (SIMBA TELECOM KENYA - Managed end-to-end website design, updates, and performance optimization. Facilitated company social media presence by creating accounts and engaging content. Tracked digital trends to boost brand visibility and improve online reach. Analyzed user needs and coordinated implementation of site updates. Created traffic and performance reports; proposed strategies to increase engagement. Applied design tools and web technologies to enhance user experience. Collaborated with marketing to align digital content with business goals and campaigns. Increased website traffic and social media engagement through consistent branding and optimization. ADMINISTRATION AND IT INTERN (SIMBA TELECOM KENYA ) - Greeted and interacted with clients to establish trust and provide assistance. Handled client inquiries, providing clear guidance on services and products. Coordinated with customer care to address damaged or faulty phones and communicated repair status to clients. Scheduled meetings and facilitated communication between management and clients or staff. Advised clients on products and services, answering questions with professionalism. Managed and updated both digital and physical office records for efficient operation. Provided internal staff with IT support, addressing hardware and software issues. Provided networking support, resolving connectivity issues for staff and clients. Diagnosed and repaired hardware failures, ensuring quick turnarounds for internal users. Handled print and scan document requests to maintain office workflow. Managed archives and file retrieval to keep office systems organized and efficient. Skills &Expertise REFERENCES Soft Skills Strong Communication & Interpersonal Skills Team Collaboration Across Departments Problem Solving & Critical Thinking Adaptability & Multitasking High Work Ethic & Responsibility Customer Service & Professionalism Richard J Magoma HR Specialist/Coach/Trainer/Corporate Speaker/Writer --Dennis Chamanga Gulani IT Specialist/ IR specialist --