ALVIN DE ALDAY
SUMMARY
Virtual Assistant with 5+ years of experience in administrative support, customer service, and funnel design.
Skilled in email and calendar management, lead generation, data entry, scheduling, and reporting to ensure
seamless daily operations. Proficient in designing and building high-converting funnels, landing pages, and
automation workflows that help businesses attract leads, increase conversions, and streamline processes.
Recognized for delivering accurate work on time, adapting quickly to client needs, and maintaining clear,
professional communication.
CORE SKILLS
Administrative & Back-Office Support – Scheduling, reporting, documentation
Customer Support (Phone, Email & Chat) – Issue resolution, booking management, communication
Data Entry & Lead Generation – Targeted lists, research, data verification
CRM & Data Management – Google Sheets, Salesforce
Funnel & Landing Page Design – Systeme.io, GoHighLevel, Canva, Figma
Email Marketing & Automation – Campaign setup, segmentation, automated sequences
Technical Tools – Google Workspace, Microsoft Office, ChatGPT, Zoom, Slack
PROFESSIONAL EXPERIENCE
Funnel Designer
Self-employed | Dec 2024 – Present | Remote
Design and build sales funnels, landing pages, and automation workflows using GoHighLevel and Systeme.io.
Implement CRM integrations, email campaigns, and automated sequences to streamline client acquisition.
Apply funnel strategy, sales psychology, and persuasive copywriting to boost lead generation and conversions.
List Assembly Specialist
SoFlo Music Academy | Aug 2024 – Dec 2024 | Remote
Compiled 500+ targeted leads in Google Sheets with 98% accuracy to support marketing campaigns.
Conducted email outreach and monitored responses to ensure timely follow-ups.
Maintained clear communication with clients to ensure deliverables met objectives.
Customer Service Representative - Live Chat Support
Probe CX Philippines Inc. | Apr 2023 – May 2024 | On-site
Managed bookings, changes, and payment adjustments via live chat, maintaining 97% satisfaction.
Resolved customer inquiries within an average of 5 minutes.
Collaborated with team leads to resolve escalations and improve workflows.
Data Entry Assistant
Jeffrey Thompson | Jul 2021 – Dec 2021 | Remote
Created and maintained varsity game schedules with 100% data accuracy.
Verified and corrected inconsistencies for reliable, client-ready data.
Chatbot Lead Generation Specialist
SixPent Network | Feb 2020 – May 2020 | Remote
Managed AI chatbot campaigns to generate and qualify insurance leads.
Ensured compliance with customer data collection standards.
ADDITIONAL EXPERIENCE
Cashier / Service Crew / Production Crew – Dairy Queen -)
Retail Sales Consultant – Duty Free Philippines -)
Back of House Staff – Shakey’s Philippines -)
Service Crew – Jollibee -)
EDUCATION
BS Architecture – Bicol State College of Applied Sciences and Technology (Jun 2015 – Mar 2021)
