Alvaro Santiago Mena Huete

I am a results-driven, passionate professional experienced in Customer service, training, mentoring, and satisfaction. Proven track record of successfully developing strategies to improve client engagement, fostering and nurturing a collaborative environment that yields higher productivity levels. Talented in prioritizing tasks, allocating workflow, streamlining procedures, and formulating creative solutions for arising issues. Solid interpersonal skills to work with people across multiple departments. Highly analytical and detail-driven; able to develop and maintain accurate records, forecasts, and reports. Proficient in Microsoft Office suite