Alvaro Martin Lanzas Mejia

I am a bilingual professional with a strong background in healthcare, administrative support, and customer service. Originally from Honduras and currently based in Monterrey, Mexico, I hold a medical degree from Tecnológico de Monterrey and a master’s in Aesthetic Medicine. Over the past 2.5 years, I have worked remotely as a Patient Care Representative through Virtual Latinos, where I specialized in administrative tasks, email management, and scheduling, all while providing exceptional service in both English and Spanish.

I am highly organized, detail-oriented, and proactive. My ability to streamline workflows, create Standard Operating Procedures (SOPs), and handle multiple priorities has consistently improved efficiency and productivity in my roles. Whether I’m managing schedules, coordinating meetings, or handling sensitive information, I approach every task with professionalism and commitment. My bilingual communication skills allow me to collaborate seamlessly with clients and teams across diverse industries, bridging language barriers and fostering positive relationships.

As a tech-savvy professional, I am proficient in tools such as Google Workspace (Docs, Sheets, Calendar), Microsoft Office (Word, Excel, PowerPoint), Slack, Zoom, and custom EHR systems. My technical expertise ensures I can quickly adapt to new platforms and integrate into remote teams effectively. I also have experience creating clear and concise documentation, ensuring workflows are not only efficient but also easy to understand for everyone involved.

In addition to my technical and administrative expertise, I bring a strong work ethic, problem-solving abilities, and a genuine passion for helping teams succeed. I thrive in remote work environments, where I can apply my organizational skills to provide high-quality support and contribute to the success of growing companies. My background in healthcare has also instilled in me the importance of confidentiality, attention to detail, and excellent client care.

I am passionate about supporting organizations that value collaboration, innovation, and delivering exceptional results. Whether you’re looking for a professional to manage schedules, optimize workflows, or handle complex administrative tasks, I am ready to bring my expertise to your team. Let’s connect and discuss how I can help your business thrive.