Alva

Alva Ramirez VIRTUAL ASSISTANT SCHOOLS ATTENDED UNIVERSITY OF CEBU-MAIN CAMPUS EXECUTIVE SUMMARY A meticulous professional with well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls. Effectively able to meet set deadlines and process information through well-honed research skills. SKILLS AND EXPERTISE E-mail handling and Email inbox optimization Calendar & Meeting Scheduling Research, Data Collection and Data Entry SMM (scheduling posts) Website post management Customer Support Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides MS Office (Word, Excel, PowerPoint, Outlook) Other administrative support. CONTACT ME AT: -- live:.cid.64a02f5673ff7f75 Address: Calatunan Sindangan Zamboanga del Norte, Philippines, 7112 Computer Science |June- Learning how operating systems manage hardware resources, processes, memory, and file systems. Software Tools and Development Practices PHILIPPINE ADVENT COLLEGE-SINDANGAN Education (PEC)| June 2013 Learning how to measure student learning through various assessment tools and techniques, including formative and summative assessments, standardized testing, and performance-based evaluations Learning the ethical standards and responsibilities of being an educator, as well as the importance of lifelong learning and professional development in the field of education. WORK EXPERIENCED OFFICE CLERK EMSB 55th ENGINEERING BDE- Ability to manage multiple tasks, maintain records, and organize files or documents systematically. Prioritizing tasks effectively and meeting deadlines. Reviewing documents and data for accuracy to prevent errors Interacting professionally with coworkers, clients, and visitors, both in-person and over the phone. Handling customer or client inquiries professionally Basic understanding of handling petty cash or tracking payments Creating, organizing, and maintaining physical and electronic filing systems for easy document retrieval. Addressing minor office issues, such as equipment malfunctions or supply shortages, and finding practical solutions. WORK EXPERIENCED SALE EXECUTIVE ASSISTANT SECC COMPUTER SALE SERVICES AND ENT- Scheduling and Calendar Management: Organizing meetings, appointments, and travel arrangements for sales executives. Managing the sales executive's calendar to ensure timely follow-ups with clients. Handling phone calls, emails, and inquiries from clients on behalf of sales executives. Providing prompt responses to client queries and forwarding complex issues to the appropriate sales staff. Sales Reporting: Compiling sales reports, tracking key metrics, and providing insights to the sales team regarding performance. Conducting research on market trends, customer demographics, and competitor activities to support sales strategies and provide valuable insights to the sales team Managing sensitive client information, sales figures, and business strategies with discretion and professionalism. HUMAN RESOURCE COORDINATOR PRINCE HYPERMART- Recruitment and Onboarding for Sales Team Training and Development Employee Relations Sales Performance Management Administrative Support for HR and Sales Benefits and Compensation Compliance and Policy Implementation Sales Support Functions Communication and Coordination WORK EXPERIENCED DATA ENTRY SPECIALIST (VIRTUAL ASSISTANT REAL ESTATE) BPO SINDNGAN | January 2018 - NOVEMBER 2020 Data Entry and Database Management Pulling Comparable Broker Price Opinion Data Verification and Accuracy Market Research and Data Compilation Document Management Customer Relationship Management (CRM) Compliance and Documentation Communication and Coordination Office Administration VIRTUAL ASSISTANT CERTIFIED TRAINING SOCIAL MEDIA MANAGEMENT: Developed proficiency in social media management strategies, including content creation, scheduling, engagement, and analytics assessment. GRAPHIC AND VIDEO CREATION USING CANVA: Acquired skills in graphic and video design using Canva, including creating visually appealing content for various platforms and purposes. DATA ENTRY: Demonstrated expertise in accurate and efficient data entry techniques, ensuring the integrity and organization of information. CALENDAR MANAGEMENT: Mastered calendar management practices, including scheduling appointments, coordinating meetings, and organizing events to optimize time efficiency.