Alva Ramirez
VIRTUAL ASSISTANT
SCHOOLS ATTENDED
UNIVERSITY OF CEBU-MAIN CAMPUS
EXECUTIVE SUMMARY
A meticulous professional with
well-versed in providing quality
administrative and customer
service support through effectively
handling remote office procedures
and calls. Effectively able to meet
set deadlines and process
information through well-honed
research skills.
SKILLS AND EXPERTISE
E-mail handling and Email inbox
optimization
Calendar & Meeting Scheduling
Research, Data Collection and Data
Entry
SMM (scheduling posts)
Website post management
Customer Support
Google Suite: Drive, Docs, Sheets,
Forms, Mail, Calendar, Slides
MS Office (Word, Excel, PowerPoint,
Outlook)
Other administrative support.
CONTACT ME AT:
--
live:.cid.64a02f5673ff7f75
Address: Calatunan Sindangan
Zamboanga del Norte,
Philippines, 7112
Computer Science |June-
Learning how operating systems manage hardware
resources, processes, memory, and file systems.
Software Tools and Development Practices
PHILIPPINE ADVENT COLLEGE-SINDANGAN
Education (PEC)| June 2013
Learning how to measure student learning through
various assessment tools and techniques, including
formative and summative assessments, standardized
testing, and performance-based evaluations
Learning the ethical standards and responsibilities of
being an educator, as well as the importance of
lifelong learning and professional development in the
field of education.
WORK EXPERIENCED
OFFICE CLERK
EMSB 55th ENGINEERING BDE-
Ability to manage multiple tasks, maintain records,
and organize files or documents systematically.
Prioritizing tasks effectively and meeting deadlines.
Reviewing documents and data for accuracy to
prevent errors
Interacting professionally with coworkers, clients, and
visitors, both in-person and over the phone.
Handling customer or client inquiries professionally
Basic understanding of handling petty cash or
tracking payments
Creating, organizing, and maintaining physical and
electronic filing systems for easy document retrieval.
Addressing minor office issues, such as equipment
malfunctions or supply shortages, and finding
practical solutions.
WORK EXPERIENCED
SALE EXECUTIVE ASSISTANT
SECC COMPUTER SALE SERVICES AND ENT-
Scheduling and Calendar Management: Organizing
meetings, appointments, and travel arrangements for
sales executives. Managing the sales executive's
calendar to ensure timely follow-ups with clients.
Handling phone calls, emails, and inquiries from
clients on behalf of sales executives. Providing
prompt responses to client queries and forwarding
complex issues to the appropriate sales staff.
Sales Reporting: Compiling sales reports, tracking key
metrics, and providing insights to the sales team
regarding performance.
Conducting research on market trends, customer
demographics, and competitor activities to support
sales strategies and provide valuable insights to the
sales team
Managing sensitive client information, sales figures,
and business strategies with discretion and
professionalism.
HUMAN RESOURCE COORDINATOR
PRINCE HYPERMART-
Recruitment and Onboarding for Sales Team
Training and Development
Employee Relations
Sales Performance Management
Administrative Support for HR and Sales
Benefits and Compensation
Compliance and Policy Implementation
Sales Support Functions
Communication and Coordination
WORK EXPERIENCED
DATA ENTRY SPECIALIST (VIRTUAL
ASSISTANT REAL ESTATE)
BPO SINDNGAN | January 2018 - NOVEMBER
2020
Data Entry and Database Management
Pulling Comparable
Broker Price Opinion
Data Verification and Accuracy
Market Research and Data Compilation
Document Management
Customer Relationship Management (CRM)
Compliance and Documentation
Communication and Coordination
Office Administration
VIRTUAL ASSISTANT CERTIFIED TRAINING
SOCIAL MEDIA MANAGEMENT:
Developed proficiency in social media management strategies,
including content creation, scheduling, engagement, and analytics
assessment.
GRAPHIC AND VIDEO CREATION USING CANVA:
Acquired skills in graphic and video design using Canva, including
creating visually appealing content for various platforms and purposes.
DATA ENTRY:
Demonstrated expertise in accurate and efficient data entry techniques,
ensuring the integrity and organization of information.
CALENDAR MANAGEMENT:
Mastered calendar management practices, including scheduling
appointments, coordinating meetings, and organizing events to
optimize time efficiency.
