Aluoch Edith

Aluoch Edith

$5/hr
Customer Support & Virtual Assistance
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
30 years old
Location:
Nairobi, Nairobi, Kenya
Experience:
3 years
About

Hi there! I’m a highly motivated Virtual Assistant specializing in Customer Support & Communication with a strong background in administrative support, client relations, and business operations. I thrive in fast-paced remote environments, ensuring efficiency, organization, and excellent service delivery.

With over three years of experience in customer support across different industries, I have developed strong problem-solving skills, a keen eye for detail, and the ability to handle multiple tasks with ease. My expertise includes:

Customer Support & Communication – Managing emails, live chats, and calls to ensure prompt and professional responses.

CRM & Data Management – Experienced with tools like Zendesk, HubSpot, and Salesforce to keep client interactions organized.

Administrative Support – Scheduling meetings, managing itineraries, and organizing workflows for seamless operations.

Process Improvement – Identifying gaps in customer experience and proposing solutions to enhance efficiency.

In my previous roles, I have helped businesses streamline operations, improve customer satisfaction, and retain top clients. I believe that effective communication and proactive problem-solving are key to business success, and I bring these values to every project I handle.

What sets me apart? I am detail-oriented, reliable, and adaptable, always ready to take on new challenges. Whether it’s handling inquiries, organizing schedules, or assisting with project coordination, I ensure that things run smoothly.

💡 Why Work With Me?

✔️ Strong work ethic & commitment to quality

✔️ Excellent communication & people skills

✔️ Tech-savvy & quick learner of new systems

✔️ Flexible & able to work across different time zones

If you’re looking for a dedicated Virtual Assistant who can provide outstanding support and enhance your business operations, let’s connect! I’d love to discuss how I can contribute to your success.

Looking forward to working with you!

Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.