Alpha Joy Avelino | Freelancer Resume

Alpha Joy Avelino Virtual Assistant Results-oriented professional with 6.5+ years of experience and a proven knowledge of data entry, executive support and customer satisfaction. Aiming to leverage my skills to successfully ﬁll the Virtual Assistant role at your company. -- WORK EXPERIENCE Freelance Graphic Designer Freelance 11/2019 – Present Achievements/Tasks 0066 D Sitio Mapandan Valley Golf Rd, Cainta Rizal, Philippines Successfully satisﬁed the customer with the product layouts and marketing banners Create designs, concepts, and sample layouts based on knowledge of layout principles and esthetic design concepts. linkedin.com/in/aj-avelino live:ohohjheiy Team Leader - Lead Generation RJ Globus Solutions 08/2015 – 04/2020 facebook.com/jheiy.16 Achievements/Tasks Set goals for individuals as well as teams; Responsible for evaluating the individuals and teams results This involves getting input and feedback from team members and helping to reﬁne processes instagram.com/ohohjheiy SKILLS Data Entry Identifying ways to inspire reps and ensuring agents adhere to company policies, such as attendance Create a plan that the team will use to achieve its target that include any preparation needed by team members Appointment Setter Telesynergy Corp 01/2015 – 06/2015 Attention to Detail Graphic Design Spreadsheet Proﬁciency with Microsoft Excel Graphic Design Social Media Marketing Achievements/Tasks Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service. Obtain customer information such as name, address, and payment method, and enter orders into computers Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations Technical Support Representative Transcom Worldwide 08/2013 – 01/2014 Achievements/Tasks Support consumers overcome their internet and cable phone issues LANGUAGES Language Full Professional Proﬁciency CERTIFICATES National Certiﬁcate II (05/2014 – Present) Finisihing Course for Call Center Agents EDUCATION St. Andrew's High School Anini-y, Antique 06/2008 – 04/2012