Alpha Joy Avelino
Virtual Assistant
Results-oriented professional with 6.5+ years of experience and a proven knowledge of data entry, executive
support and customer satisfaction. Aiming to leverage my skills to successfully fill the Virtual Assistant role at
your company.
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WORK EXPERIENCE
Freelance Graphic Designer
Freelance
11/2019 – Present
Achievements/Tasks
0066 D Sitio Mapandan Valley
Golf Rd, Cainta Rizal, Philippines
Successfully satisfied the customer with the product layouts and marketing banners
Create designs, concepts, and sample layouts based on knowledge of layout principles and esthetic design
concepts.
linkedin.com/in/aj-avelino
live:ohohjheiy
Team Leader - Lead Generation
RJ Globus Solutions
08/2015 – 04/2020
facebook.com/jheiy.16
Achievements/Tasks
Set goals for individuals as well as teams; Responsible for evaluating the individuals and teams results
This involves getting input and feedback from team members and helping to refine processes
instagram.com/ohohjheiy
SKILLS
Data Entry
Identifying ways to inspire reps and ensuring agents adhere to company policies, such as attendance
Create a plan that the team will use to achieve its target that include any preparation needed by team
members
Appointment Setter
Telesynergy Corp
01/2015 – 06/2015
Attention to Detail
Graphic Design
Spreadsheet Proficiency
with Microsoft Excel
Graphic Design
Social Media Marketing
Achievements/Tasks
Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade
potential customers to purchase a product or service.
Obtain customer information such as name, address, and payment method, and enter orders into
computers
Schedule appointments for sales representatives to meet with prospective customers or for customers to
attend sales presentations
Technical Support Representative
Transcom Worldwide
08/2013 – 01/2014
Achievements/Tasks
Support consumers overcome their internet and cable phone issues
LANGUAGES
Language
Full Professional Proficiency
CERTIFICATES
National Certificate II (05/2014 – Present)
Finisihing Course for Call Center Agents
EDUCATION
St. Andrew's High School
Anini-y, Antique
06/2008 – 04/2012
