Alona Gerat
Customer Service/Cold caller
Profile
Dedicated and results-driven customer service professional with
over 7 years of experience in providing exceptional support and
building strong customer relationships, Experienced in cold
calling
and
lead
generation
for
over
3
years,
effectively
communicating product benefits and driving sales. Skilled in
handling inquiries, resolving issues, and maintaining a positive
customer experience. Committed to exceeding performance
goals and fostering a collaborative team environment.
Work Experience
--Labogon Rd., Mandaue
City, Philippines, 6014
2014
–
2016
Tech Mahindra
Customer Service/Orderline
Assisting customers place their orders
Handle complaints and billing concerns
Education
Associate In Hotel and
Restaurant Management
-
Eperformax
Customer Service
Customer service in telecommunication company
University of Cebu
Assist Basic troubleshooting
-
Expertise
-
SVC/Select Voice com
INsurance Qualifier/Cold Calling
Lead Generation
Customer Service
Cold Calling
Cold Calling
Property
Management/Real
Estate
2022
Pres
Wipro
Specialist
Lead Generation
ent
Property Management. Renewal Specialist
LEAD
GENERATION
References
Language
English
Filipino
Jerrymy Del Rosario
Teamlead
Phone:
-
Jethro Jalapit
Quality Analyst
Phone:
-
