Alona R. Anuran
Mobile: -
Silang Cavite, Philippines
E-mail:-https://www.upwork.com/o/profiles/users/_~-aceb0a89395/
Position Applying:
Virtual Assistant
CAREER OBJECTIVE:
To give assistance to people or any organization in making their work enjoyable and making
their goal as top of my priority. To apply my 10 years of combined experience in the field of
office administration, customer service and production quality control. And to demonstrate high
level of professionalism and communication skills in the workplace for personal growth and
development in an established organization.
Highlights of Skills and Experience:
Graduate in Office Management and Bachelors Degree in Information Technology
Over 10 years combined customer relationship management and administrative
experience with excellent secretarial and office organizing skills.
Effective communication and interpersonal abilities with ability to convey information
verbally and in writing using English language.
Able to deal with all levels of people inside and outside the organization. Resourceful
team player who excels at building trusting relationships with customers and colleagues.
Excellent phone etiquette skills, business writing skills and taking minutes of meeting
notes
Excellent in follow up and action oriented approach, documentation and records keeping.
Handle confidential documents ensuring they remain secure.
Goal-oriented and highly dependable. Quick learner. Easily gets comfortable in working
with new computer applications.Flexible in high-pressure situations. Effective working
alone or as part of a team.
EXPERTISE:
Proficient in computer and software applications covering Microsoft Office (Word,
Excel, PowerPoint, Publisher).
Proficient in using Google Docs, sheets and apps.
SAP application experience.
Data Entry management (Excel, copying - 60wpm)
Email Management (outlook, Gmail, yahoo, LinkedIn, mail chimp and others)
Calendar Management (meetings arrangement, dues and others)
Internet Research (products, clients & suppliers searching)
Social Media Marketing (Facebook management, YouTube, buffer, and others)
Customer Service (handling mails, and calls)
Basic knowledge on Photoshop editing.
Wordpress (content editing and writing)
EXECUTIVE SECRETARY
AL ALEE TRADING / AL ALEE GROUP (October 2018 – January 2019).
Doha Qatar
Administrative Assistant cum Secretary
PRULIFE UK - Insurance Company (August 2017 – December 2017).
Sta Rosa City,Laguna - Philippines
Administrative Assistant cum Secretary
RM CASAS COMPANY INC. (May 15, 2011 – April 30, 2017)
Trucking and Shuttle Services, Laguna Philippines
Production Assistant / Quality Control (July 2000 – January 2004)
Toshiba Information Technology Philippines
Laguna Technopark Inc., Binan Laguna Philippines
Duties and Responsibilities
Provides administrative support and performs numerous duties, including scheduling,
writing correspondence, emailing, handling visitors, routing callers, and answering
questions and requests. Making and answering calls and give information to callers, take
messages, handle their inquiries and direct them to appropriate persons according to their
needs.
Managing company recruitment.
Prepare correspondence, and documents and maintain presentations, records,
reportspreadsheet, and databases using Microsoft Office application.
Prepare proposals, billing statement, invoices and other statements as required.Collect
and disburse funds from cash accounts and keep records of collections and disbursement.
Arrange conferences, meetings, trainings, and make travel reservations for office
personnel.
Attending meetings, taking minutes and keeping notes.
Maintain scheduling and event calendars. Schedule and confirm appointments for clients
and customers.
Handles clients request and complaints. Provides internal support to staff and executives.
Processing correspondence memos, proposals, reports, faxes, forms, creating
spreadsheets and presentations (graphic designing), and compiling records of daily trip.
Maintains filing system ( hard copy and electronics )
Controlling basic accounting such as checking invoices, counter check trip reports,
transportation expenses and liquidation of daily expenses, and managing petty cash and
allowances.
Preparing weekly payroll of employees.
Responsible in monitoring of office supplies and submit purchase requisition.
Preparing monthly inventory.
Helped plan and execute annual holiday parties, including organizing vendors,
researching venues, and maintaining guest lists.
EDUCATIONAL ATTAINMENT:
Degree
: Graduate in Bachelor of Science in Information Technology
Trimex Colleges, Laguna Philippines
October 2014 – June 2017
Secretarial Management: Graduate in Office Management with Computer Application
Course
Aceba Systems Technology Institute, Catanauan Quezon Philippines
October 2004 – April 2007
Online Course:
CERTIFIED VIRTUAL ASSISTANT
VABOOTHCAMP – JASON DULAY / WFHR.IO
PERSONAL DATA:
Date of Birth
Height
: February 5, 1982
: 5’2”
Portfolio:
Microsoft office application:
PowerPoint Application
Civil Status
Nationality
: Married
: Filipino
Word Document
EMAIL / CALENDAR SETTING
WORDPRESS CREATION
CERTIFICATION AND BADGES