Aloise Maina

ALOISE MAINA MUIRURI P.O. Box 2051 – 00202, Nairobi. Tel:- /- Email:- CAREER SUMMARY An experienced IT Professional with good all-round technical expertise. Proven track record in ensuring the smooth running of ICT systems and providing IT services that improves the efficiency and performance of a company. Extensive practical knowledge of complex systems builds, hardware and software installation and testing, system administration, network support, technical support and website development and management. • • • • • • • CORE COMPETENCES ICT Administration • Hardware & Software Installation Troubleshooting • System Configuration System Maintenance • CCTV Installation Security Management • Reporting User Support • Database Management PABX System • Website Development & Management ERP (Microsoft Navision 2017 & • ICT Policies & Procedures 2009) PROFESSIONAL QUALIFICATION & EDUCATION Bachelor of Business Information Technology: Jomo Kenyatta University of Agriculture and Technology, 2015 Kenya Certificate of Secondary Education: Parklands High School, 2011 WORKING EXPERIENCE December 2019 to Date: Freelancing Duties & Responsibilities • Web Design and System Development • Remote ICT contracts from flex jobs including system & database administration. • Computer Networking • CCTV Installations Some of my previous work include: Websites: www.feelamu.co.ke, www.brystalsolutions.com, www.brystalsolutions.com/bigflower, www.brystalsolutions.com/kencreamm, www.brystalsolutions.com/triatech. System Development: Sacco System -> Unitedmanpower.brystalsolutions.com Aloise Muiruri CV 1|Page October 2018 to November 2019: Kencream Sacco Limited Position: ICT Officer Overall Purpose: Responsible for increasing the level of automation within the business by continually identifying, developing and upgrading the ICT applications in the organization Duties & Responsibilities ICT Administration • Identified and planned for ICT Applications services required in the organization, in collaboration with other sections and units’ heads which subsequently contributed to the overall strategic planning. • Provided appropriate information and guidance on emerging and best practices in ICT • Made recommendations on acquisition of hardware and software • Developed, implemented and managed computerized information systems • Drew up ICT technical specifications • Ensured smooth operation in all terminals within Local Area Network and Wide Area Network, liaising with ICT suppliers and support services providers • Undertook feasibility studies of proposed ICT systems • Ensured proper functioning of all systems in the Society Troubleshooting • Undertook application root cause analysis and resolution for application problems in conjunction with the users and application suppliers. • Provided ICT application support by resolving user problems and offered help desk services. • Worked with system vendors as required to configure, customize or upgrades to existing systems in order to fit business requirements. • Reported System breakdowns and failures immediately to the CEO and system vendor for quick action Database Management • Managed company database and ensuring database security policy, daily backups. • Maintained and updated interfaces and integrations, exports and imports, data extracts, reporting functionalities and ensured their smooth running where required. • Ensured prompt data processing and transmission to branches User Support • Trained and provided guidance and support for application users to ensure that the business application systems supported by the ICT are maintained to the highest possible standard to attain productivity and efficiency. Reporting • Designed and produced timely reports Security Management • Ensuring System integrity, availability and security • Assigned user IDs and User rights and implemented controls in the society system ICT Policies & Procedures • Formulated and implemented ICT Policies and procedures Aloise Muiruri CV 2|Page Website Management • Coordinated, developed and upgraded websites Accomplishments: • Successfully managed the implemented ERP (Navision 2018) • Successfully created Disaster Recovery Environment for Kencream Sacco’s System. • Successfully created an automatic fail over internet link when the primary link was down to the Sacco. • Successfully set up a PABX system for the Sacco. May 2015 to October 2018: Nairobi institute of Business Studies – NIBS Position: ICT Support Officer / ICDL Examiner Overall Purpose: Responsible for all aspects of Information communications and technology (ICT) planning, management and implementation. Duties & Responsibilities • Analyzed the database and administered the system (Generating reports, backup, repair & recovery), • Installed and maintained the Local Area Network, wireless and router configurations and CCTV, • Performed Network maintenance, Security and configuration, Software installation and Computer maintenance, • Performed Internet /Mail Server Operations (i.e. creating a domain name system and adding computers and users) • Maintained website and installed CCTV • Administered ERP (Microsoft Navision 2017 & 2009) • Maintained the PABX System, • Assigned Users Roles and set up new users in liaison with System administrator, • Registered new users to the Biometric system and assigned them work emails • Administered the ICDL System i.e. ordering for exams, setting up exams and finally requesting for the certificates from ICDL Africa to students after successfully completion of the program. • Advised the System administrator and managers on new technologies to adopt or when procuring items • Upgraded and installation of hardware, new software and programs • Spearheaded the setting up of simultaneous interpretation equipment’s (SIE) and projectors • Offered Help Desk support to staff Accomplishments: • Was part of Team that successfully created a Sacco System for United Man Power Sacco. • Was part of the project Team at NIBS College that oversaw the upgrading her ERP from Microsoft NAVISION 2009 to NAV 2017. • Successfully designed a Point of Sale System for KIKI ELECTRONICS SHOP located Aloise Muiruri CV 3|Page • • • at Luthuli Avenue Developed a website for Mofarm Fruits Exporters Company www.mofarmexporters.com, Triatech Interconsult Ltd www.triatech.co.ke and Beach Travel Safaris www.beachtravel.co.ke Other websites created include: www.brystalsolutions.com/kencreamm, www.brystalsolutions.com/bigflower Course work project on a project in PHP (Hospital Booking system). Notable Trainings: • Web Developer Course Training (Udemy Online training), 2020 • Certified Ethical Hacker v10 Training, 2019 • Oracle Certification - Oracle database 11g Administrator Certified Associate, 2016 • International Computer Driving License (ICDL), 2016 • CISCO Networking Certification - CCNA 1 and 2 Certified, 2012 • Class BCE Driver, 2012 REFEREES JIMNAH NJOROGE Accountant Kencream Sacco Ltd Tel:- Email:-DAVID MIGWI Lecturer NIBS College Tel:- Email:-JAMES M. MEME ICT Auditor Kenya National Audit Office (KENAO) Tel:- Email:- Aloise Muiruri CV 4|Page