Aloha Cabay

I am organized and pay great attention to the details. My positive and friendly phone voice help to put customer to ease and calm frustrated or agitated. I think well on my feet and am a natural problem solver. My interpersonal skills and ability to communicate clearly have served me well as a Call Center Representative. My supervisor praised me for having a extra mile knowledge that I can even share to one of my teammate on how they will going to boost their sales. And I have earned bonuses for my work. I know I am capable of bringing that same dedication to customer satisfaction as a Call Center Representative.

I am an effective communicator and feel confident that I am a standout for you Call Center Representative position. Please do not hesitate to contact me by phone or email at your earliest convenience to arrange an interview. I look forward to speaking with you and thank you for your consideration.

I am experienced with the following:

• Various admin task
• Web research
• Lead Generation
• email handling
• Google apps/docs
• softphones (XLite, 3CX)
• dialers (Vocalcom, Altitude)
• CRM's (Salesforce)