Alogunebi Oluwaseun

I am a dedicated and tech-savvy professional with a background in Customer Support, CRM systems, and Sales/Marketing Support, as well as hands-on experience in electrical service and troubleshooting. My unique blend of technical support, customer service, and practical problem-solving allows me to deliver reliable solutions while keeping customer satisfaction at the core. I am skilled in tools such as HubSpot, Zendesk, Freshdesk, Slack, and Trello, and I bring both technical proficiency and customer-first thinking to every role I take on.

My career journey began in customer service support, where I assisted estate residents by handling service requests, coordinating maintenance solutions, and ensuring seamless communication between clients and service teams. Working closely with an electrical service provider, I also developed skills in diagnosing and supporting basic electrical maintenance and repairs, which sharpened my ability to understand technical challenges, explain solutions clearly to customers, and ensure timely service delivery. This combination of technical and customer-facing experience trained me to be detail-oriented, responsive, and empathetic—qualities that remain central to how I work today.

As I progressed, I expanded into CRM and digital marketing support, where I became skilled at managing customer data, supporting sales teams, and helping businesses get more from their automation tools. I understand how CRMs like HubSpot can improve lead generation, track customer journeys, and provide actionable insights that empower sales and marketing teams. My ability to combine customer service, technical knowledge, and CRM expertise gives me a unique advantage in supporting both business operations and client satisfaction.

I am also deeply interested in the evolving field of MarTech (Marketing Technology). I am building skills in sales automation, applied AI in marketing, and workflow optimization. This forward-looking approach means I can deliver immediate value in support and CRM-related tasks while also contributing to future-proof strategies that enhance growth and efficiency.

What sets me apart is my proactive mindset and adaptability. Whether troubleshooting customer issues, assisting with electrical support, configuring CRMs, or helping implement automation workflows, I ensure tasks are handled with professionalism and precision. I thrive in collaborative environments, communicate effectively across teams, and learn new systems quickly.

I am open to remote opportunities where I can leverage my customer support, CRM expertise, electrical background, and growing automation skills to contribute to business growth. My goal is to be a reliable partner for businesses that want to improve service delivery, optimize customer journeys, and achieve measurable results through the smart use of technology.